I scheduled weekly meetings whilst having a basic account.  I have now subscribed to Pro so can I please check that these pre scheduled meetings will now not be limited to 40 mins? I want to know if I need to rebook them now that I am on the Pro package!

During our last few Zoom video chats, our video output has been acting up, there were only 3 participants including ours.

The other 2 participants talked about a rainbow behind us, and that our video feed was randomly switching between our feed and one of the other participants feed but it was displaying their feed upside down in our output window.

We clicked on the option to show all participants and saw what they were talking about, it looked like a scrambled tv channel, a brief flickering slanted unclear color bar (rainbow) on the top and black below with no other image - then - our feed - then- one of the other participants but their feed was upside down and somehow in our on-screen output window, and the feed randomly switched in our output window every second over and over and over. At the same time that 1 participant had a separate output window of their own that was clear, clean, and nothing abnormal.

Since another participants feed is mixed into our output feed window, and that same participant has a separate output window that clear and clean,  it does not seem like a camera problem.

We have 1 Gigabyte internet service and a new camera.  Any ideas?

Dear all

I am using Zoom for my music group. Until October 2021 I was able to stream Cubase - this is my DAW - as well as having my computer be remote controlled by. Unfortunately there's a problem with "lagging" that I can not solve.

As soon as I hit "play" on my music software the screen laggs extremely. As soon as I stop the DAW all is good again.

It is necessary for me to visually show the movement of some stuff like loudness meeters, playhead, automation etc. while the software plays the music.... meaning there is movement on the screen that is important. Currently I have to use other software such as Team Viewer or Anydesk in 1-on-one training sessions.

Has somebody an idea how to solve this issue?

Please note that
it is not an internet connection issue.
it is not software specific. All music software (DAWs) have this issue.
it is not related to my sytem only.... my students can not stream the DAW as well (without lagging)
I am working on a PC (Windows 10, i9 10 cores 5GHz, 32GB Ram) that has endless power

A colleague has departed, and I've deleted her Zoom account and phone extension. When I call her extension through the IVR, it's still accepting voicemail recordings. The greeting says, "We are sorry there is no one available to take your call. Please leave a message after the tone..." How can a caller leave voicemail at a deleted extension? If they did leave voicemail, where would I find it? 

I changed a meeting (which had 25 registrants) to a re-occurring meeting and lost this said registrant list.  I did not download the list nor enabled an email to be sent when participants registered.  Is there any way to retrieve this "lost" registrant list?

Hi,

I've been reading through the other posts but unfortunately nothing has worked so far. Whenever I have a zoom meeting and I try to turn on closed captioning and live transcription, it's not working. It's a paid account, and in the account I have enabled the options that allow for closed captioning and live transcription. When I am in the meeting I can click both CC and live transcription, and they are both turned on in the sense that I get a notification that 'closed captioning is turned on' and the live transcript window opens, but after that nothing happens.
How can I change this?

Many thanks in advance!

Hi All,

I have ticked all the boxes for automatic recording of meetings, but it's very random if it starts or not. I can't make it work at all on my personal meeting room. (I can always select record manually, this works.) And it seems to work randomly on meetings set in outlook via my zoom plugin that autofills my diary invites.

Is there a magic button I'm missing?

I am a paid subscriber - single person business and have no groups or similar.

I look forward to your thoughts.

Warm Regards

Ashley