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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Live Captions

Paul231
Newcomer
Newcomer

I only have a basic licence as the Company I work for uses another video meeting platform, however I sometimes get invited to meetings from clients who use Zoom. I have a hearing impairment and find live captions a really useful feature on other platforms. It appears that this functionality isn't available to me unless I have a paid for plan - which if is the case doesn't appear very inclusive? Am I correct with my take of the support guidance?

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