I recently updated my MacBook Pro (Retina, 15-inch, Mid 2015) to Mac OS v12.6.5 (Monterey).

I updated from Mac OS 10.13 (High Sierra).

All apps that should work, appear to work.

Except...

I cannot get Zoom to run on my computer.  It installs, but when running, I get the Mac "spinning beachball" problem, which makes Zoom non-functional.  The beachball will stop momentarily, but resumes endlessly.

To troubleshoot the issue, I have downloaded the Zoom desktop from the latest (v.5.14.6) backwards to v.5.13.10.

I have done full uninstalls after each attempt and I am still having the same issue.  

I can't seem to find the compatible Mac OS info in release notes to see if there is a known issue with my hardware/OS combination.

Anyone have the same experience or a possible solution?

Hi,

I am trying to purchase Zoom products, however, every time I get to the final stage I get an error message asking me to enable pop-ups in my browser or use a different browser. I have enabled pop-ups in my browser and used multiple devices to try and purchase the products but I still get the same error message just before payment. Does anyone have any advice on how to get around this, please, or what the issue could be?

Thanks.

Is there a way to control file sharing when an internal employee is invited to an external meeting?

I understand that I can prevent file sharing for user accounts in the organization. However, if employees use a free account to join the external meeting, they can still share files.

Hi Folks

I have a strange issue with Zoom Meetings, where my video stops every few seconds. I can click the "Start Video" button and it comes right back on, every single time.

I tested Zoom a few nights ago with just 1 meeting, just for me open, and only my video feed in the meeting.

so, the loneliest meeting in the world, but just for the purposes of testing the webcam to see if it would cut out when in a zoom meeting on my own.

I left this meeting open with my webcam on for several hours, playing around with the whiteboards and other zoom bits and not once did the webcam cut-out. It all worked perfectly.

The camera only cuts out every few seconds when anybody else is in the meeting. Any zoom meeting with 1 or more other people in the meeting and the camera feed keeps stopping.

There are no app crashes, no pop ups, no security restrictions. I've checked over every article here on the Zoom support and double-checked every possible setting the articles mention but can find nothing

A reinstall doesnt resolve it either. I just cannot for the life of me figure out wht Zoom works flawlessly, until a second person either joins my meeting or I join theirs. Every time I join somebody elses meeting or they join mine, the video keeps stopping, and its constant.

My webcam is a Canon G7X III on direct HDMI into the computer via an Elgato 4k HDMI Stick.

Windows 10, but the problem is the same on Windows 11 too.

Any help is greatly appreciated.