I did an upgrade on my MacBook Pro this morning. I had a meeting planned at 1:00 pm which I have every Wednesday. The audio and video didn't work. I was able to fix the video, but no matter what I did, I couldn't fix the audio. 

I have googled., but nothing has fixed the problem since the upgrade. Any suggestions

Thanks!

Good Afternoon,

My organization's authentication method is the SAML login process, and it appears to reload the names on authentication.   However there appears to be a problem with loading the lowercase letter o with an accent on it.   I've tested it with my own name, and in the process of reloading the name, it just drops the accented 'ó' 

I'm curious if there is any information on the character encoding passing during the authentication process?

Many thanks,

Thomas

Numerous attendees to a meeting I scheduled with a group from outside our organization is getting errors when they try and join a meeting.  Here is a screen shot of one of the folks.

Anyone know the source of this?  Seems to be a Browser error?  

The wheel just spins and does not let them join.

Hi. For some reason, Zoom stopped launching meetings through the browser in Chrome on my android. When I choose the meeting from my calendar, it will ask me to launch the meeting, and when selected, nothing happens. I uninstalled the zoom app, and now I can't finish the process of logging in because of course, it will not launch. Can someone please help? 

Can anyone advise. I am trying to share a link to an older recording (Nov 2020) and when I click to view it says "The media could not be loaded, either because the server or network failed or because the format is not supported." I can't download either. Newer recordings from Dec 2020 onwards play fine so it is not a browser issue. The recording is not in the trash as suggested from the zoom knowledge database. 

Looking online it states that records are keep on the zoom cloud indefinately

Thanks 

Alguien sabe qué puede pasar para que un alumno no pueda entrar desde Bélgica a una reunión de la que soy anfitrión desde España? 

Anteriormente no he tenido problema y han accedido alumnos desde Japón , Canada, Mexico, Alemania ... Pero no se por qué desde que puse el mismo ID de reunión personal y código de acceso para todas las reuniones no pueden entrar desde otro país . 

Gracias por la ayuda