A regular participant was prompted by zoom to update app version.  Participant did, then was prompted to open URL Zoom Launcher and did.  Participant was not able to go to next step, waited for a considerable amount of time, thus missed the meeting.  Any suggestions on how to resolve.  Thank you for your reply.

Hello. I need help badly. My account is only basic so I guess ZOOM team won't help if your a free user.

Is there a way to view my previous or history that says I'm online at a certain date and for how long? Because my school might give me an absent remark, although I did connect to ZOOM from 8am until 11am. All I need is a history that says I did connect to a zoom meeting or joined the meeting at 8am to 11.20am. Unfortunately ZOOM won't help me and the history icon from the program isnt helping.

Now I know the difference of having PRO and BASIC, no live chat supports for FREE USER.

Hey everyone! I'm looking for a way to help my fiancee's father with setting up his zoom calls.

The guy knows his way around a hammer and nail better than anyone I know, but he's not super familiar with computers. In today's covid world, he's been asked to teach his workplace safety courses online using zoom. Because he's not great with computers, he's drafted me to help him set up his classes. I've been doing it for a while now, but I feel as though there's got to be an easier way than hopping on a TeamViewer meeting before each lesson to help set him up everything.

I'm wondering if there's a way to automate the startup of a zoom call?

All I need to do is start the call, start his video, share his audio, share one of his monitors, and open up the chat window. Each in the same place on his 2 monitors as the last call. All the tools are existing features, I just want to effectively automate starting each feature.

Thanks in advance!

Hello,

I'm currently using an Ipad when I attend meetings but the name that comes up is still "Ipad" , I have logged in to the zoom website and edited my screen name from there and logged out, logged back in to refresh my profile but my name still pops up as "ipad" Has anyone encountered this problem before and i'm sure there's an answer to it. Would gladly appreciate some advise or guidance on this issue. Thank you.

I just recorded a Zoom meeting like dozens of times before, but when the meeting ended Zoom never converted the file.  So now I have no recording of my session.  Is there a way to recover it somewhere?  None of the information in support is helpful or applicable to this situation.

Hey there! We are currently facing some issues in joining Zoom Web SDK. The issues are listed below:

- Some users are having blank screen even though the host camera is on and is visible to some.

- Some users can't hear audio while some can

- Host video goes blur sometimes even though the video quality of host and user is high.

We suggested our users to use Google Chrome and to allow permissions the browser requires. But, the issue continues to some users. Hope to receive a good solution. Thank you!

I have a Starlink participant in the US trying to access my Canadian meeting.   She is getting the error 1142 Brazil error code saying she is blocked.   I allowed Brazil as a country and that didn't work. She is still blocked.   I have starlink customers in Canada getting in just fine.