I recently recorded a meeting where I was granted permission by the host to record. I chose to save it to the cloud, rather than on my computer, because I thought it would be safer. I've now learned that I could only record to the cloud if I had a premium account, which I do not. Why was I even given that option? I need that recording. How can I get that recording? Please help, this was an important interview that I'd waited a year for. 

Zoom video was working fine and then suddenly it stopped and I have not been able to turn on my video. I keep getting the message, Zoom cannot detect camera.

I have checked the setting on my computer and Zoom is one of the app with permissions to use camera on my computer. Not sure what to do to fix this. Any ideas will be appreciated,

Thanks!

Hello,

Is there a way to get status of Virtual Room Connectors through Zoom API?
I found two requests, but they don’t provide this information:
GET /h323/devices
GET /devices
We are interested in the information that is visible on the dashboard /account/connector/vrc => Virtual Room Connector.

Is there any alternative way?

This phenomenon happens only one PC, though I have multiple PCs. (Windows11 HP Note PC with AMD Ryzen5 7530U) I’m a dance instructor and use Zoom for my class. The issue is the delivered music volume level for student side. I’m using “Share the Computer Audio” function and the volume setting on my PC is 100% (max.) both for build-in speaker and external speaker.

<<Until Zoom Ver.5.15.5>>

1. When I use the build-in speaker, delivered sound volume is low.
2. When I use the external speaker, delivered sound volume is fine.
3. Once, I use the external speaker, even if I back to build-in speaker, the delivered volume is fine. Never back to #1 situation.
4. The volume indicator (free app) shows no difference between #1 and #3 volume on my PC. Nevertheless, delivered music volume at the student side vary.
5. When I delete the build-in speaker on the device manager and re-boot the PC, the device driver will be automatically re-installed. Then, the situation back to #1, low volume level.

<<After Zoom Ver.5.15.7>>

1. When I use the build-in speaker, delivered sound volume is low.
2. When I use the external speaker, delivered sound volume is also low.
3. When I keep connect the external speaker but set the build-in speaker as “Default device” on the sound control panel, then the delivered volume is fine.
4. When I disconnect the external speaker, the delivered music volume become low again.
5. The volume indicator (free app) shows no difference between #1, #3 and #4 volume on my PC. Nevertheless, delivered music volume at the student side vary.

Until now on, I thought the cause will be PC hardware, device driver, or Windows. However, I found the behavior vary by Zoom version so now I doubt Zoom app itself.

For the past few months (it WAS working before then) I have had consistent BSOD's every time I try to convert a zoom recording. Typically, it will start converting, then BSOD somewhere between 10-40% of the conversion.

I have 12G of onboard RAM on my video card, 32G on the computer and 100's of free G space on my several hard drives. I've tried moving the recording folder to my C: SSD, but still get the BSOD.

Suggestions are welcome. Thank you.