When I try to open Zoom and I press the Launch Meeting button + Allow,  a small screen pops up with the Settings Icon - Installation Failed - An error occurred during installation.  

- I have tried going into Applications and deleting the current Zoom Icon but it won't allow me to.

- I went into Finder, and under applications, Zoom is not showing there.  

I thought I was downloaded something one night when I was tired (an upgrade?) but it has effected my zoom ever since.  I can open zoom via the website but not through the icon? Can someone please help?  

I need to upgrade from free/Basic to Pro in order to do a one-on-one presentation that needs to last one hour and involves sharing of Excel and Word documents from my desktop. I will not be using Docs, whiteboard, team chat, scheduler, AI, etc., only Share and Recordings. Am familiar with the free Workplace Basic. What interface differences will I encounter with the Pro version using only those limited features? TIA

Hi,

I have an M1 MacStudio with an Apple Thunderbolt Display which has a built in webcam (known as FaceTimeHD Camera).

When running MacOS Monterey, the video feed from this camera worked. Since 'upgrading' to MacOS Sonoma 14.1.1 the Zoom preferences recognises the camera it is connected to, the computer displays the icon in the menu bar that the camera is in use, but no video preview appears in the Zoom preferences - the window is black.

I checked to see if this was just a bug with the preview in preferences, by starting a meeting. No video displayed, although I did get a message from the Zoom app that said 'Virtual Background is still loading. Start video anyway?' (The buttons offered the option of 'Don't use video' and 'Use video'. No video displayed after clicking 'Use video' and waiting several minutes. I then disabled virtual background in the preferences and tried again, but still had no video displayed in system preferences or in a meeting that I started.

Is this a known bug with Zoom version 5.16.10? If not, please can Zoom investigate and can other users let me know in the replies if this affects them too.

Thanks,

Andrew

I have a meeting and am creating 15 different polls. I have started to create these polls and now realize they are not in the correct order needed for the actual meeting. You used to be able to reorder/move the polls prior to the meeting. This functionality seems to have disappeared. Does anyone know if polls can still be reordered? Thanks