I noticed that I have what is essentially a black frame around my video, so my image looks smaller than other participants in the same meetings.  I am connecting using a Nikon SLR camera and believe it is related to my camera settings.  Does anyone know how to adjust this?

On June 28 I started Zoom to join a meeting.  I always start the app early to validate my setup.  I'm running on a Win10 pc with external speakers and microphone.  I was forced to update Zoom before it would start.  I did the update and validated the setup.  A few minutes into the call my audio dropped out.  I left the call and joined again.  After a few minutes it dropped out again.  I left and rejoined a second time.  After a few minutes it dropped out again. 

I closed Zoom, uninstalled Zoom, downloaded the install program and reinstalled Zoom.  I rejoined the call and it worked until the call ended.  Today, July 6 I was on a Zoom call and the audio dropped out again.  I closed Zoom and rejoined the meeting three times.

This is unacceptable performance of a tool I use weekly.  Does anyone have any ideas as to what to try next?  The speakers and mike work fine with other applications.

Hi everyone! If someone can help me out that would be GREAT..

i was on a meeting hosted by another Zoom user. She made me co-host which allowed me to record the meeting on my end. I chose to record through the Cloud. The meeting ended and I thought the recording would show up. But it didn’t. I assumed it was still processing so I checked back 24 hours later, still nothing. Then I realized you have to be a paid user to record on the cloud. I’m sure the original host is a paid user but I’m not. I reached out to her and she said if I record it, it will show up on my account not hers. So here I am trying to troubleshoot how fo get access to my recording. I know it was recording because it had the cloud icon on the left upper side of the call. Any help? Do I have to become a paid user in order to access it now? Has anyone experienced this? 

Hello,

If someone is using Zoom on mobile device and has it minimized, does it go to sleep if that person is inactive (meaning does it turn off their camera and prevent that person from getting chat alerts)?  Using the platform for exam proctoring.  Thank you!

I was attempting to share my screen yesterday and it would get stuck on the same screen, even after I stopped sharing and reshared.  Did it 6 times and would stay on the same screen for my client.  On my screen it was saying it was sharing the new screen.

I thought there was something wrong with my system, so I did a practice run with 3 other participants today and it worked fine.  This made me think there was something wrong with my client's system from yesterday.  Has anyone had this problem and what did they do to fix it?