I am using Windows 11 on a 2021 laptop. I enabled virtual backgrounds and selected one of the Zoom provided backgrounds (grass). When I get into a meeting and click the VIDEO icon it says Virtual Background but only shows blur or no blur. What should I do to get a virtual background? @JudyB1

Hello!

Have you seen this issue before where the Zoom application taskbar icon has different visuals with a multi-display setup? I have attached a screenshot of the example.

Have tested the following devices so far;

OS: Windows 10
OS version / build: 22H2 / 19045.2846

Device: Dell Latitude, 7420

Zoom version: 5.14.2 (14578) x64

OS: Windows 11

OS version / build: 22H2 / 22621.1702

Device: Dell Latitude, 7440

Zoom version: 5.14.8 (16213) x64

General troubleshooting steps taken: Reinstalled Zoom application on both devices (from Zoom download center), and had a general look in Windows display settings, if the 'Main Display' had an impact on this (it does not).

I have followed steps to download chat after a meeting has ended (https://support.zoom.us/hc/en-us/articles/210615143-Viewing-stored-chat-messages-in-Chat-History#:~:text=based%20access%20control.-,How%20to%20view%20and%20download%20stored%20messages,tab%2C%20then%20click%20Chat%20History.) but am unable to see any history of my monthly recurring meeting. My monthly recurring meeting simply does not appear in Reports > User Activity Reports > Chat History.

All help gratefully received. 

Hello

Two weeks ago I purchased Zoom One Pro Plan for a 1 month subscription to this plan but my group meetings still end after 40 min and when I go to edit my profile it says that my role is "owner" and user type is "licensed" but it also says that there are 0 licenses available which doesn't make sense because I've purchased this plan.

How can I activate it?

thank you

Is it possible to have some labels of who wrote/draw annotations during a meeting? If a big meeting where annotations are allowed sometimes a lot of people start drawing and typing things, it would be nice to know who contributed right away, like a label showing it was team member A who encircled one of the texts, etc. Having multiple people draw can sometimes cause confusion, for example, the presenter is discussing something and was pointing at a section saying something like "we have to make sure we go here and not on the other section", then another member pointed at another section without commenting, the other participants might think it was the presenter pointing at the second section.