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In-Meeting Chat Etiquette Tool

Grantlyw
Newcomer
Newcomer

‎2023-07-26 08:20 PM

Hi. I can not get the in-meeting Chat Etiquette Tool to filter anything in webinar chat. 

Can you help me with any pitfalls? 

Does the filtering work with any attendee if they are an account user or not? If logged into the zoom client or not?

Does filtering apply to host and Co-hosts and panelists in a webinar? 

How quickly does a policy apply? Real time? or does the webinar need to be restarted or even created after the policy is in place? 

I'm needing to use user groups to manage this. My current process was to enable meeting Chat Etiquette Tool then add all the policies, then enable them in the group settings, then disable in the account settings. This still leaves the group settings enabled and all the policies. However after testing a guest attendee in a webinar chat it doesn't apply the filtering set to block. 

Any help would be much appreciated. 

 

 

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