Hello,

If someone is using Zoom on mobile device and has it minimized, does it go to sleep if that person is inactive (meaning does it turn off their camera and prevent that person from getting chat alerts)?  Using the platform for exam proctoring.  Thank you!

I was attempting to share my screen yesterday and it would get stuck on the same screen, even after I stopped sharing and reshared.  Did it 6 times and would stay on the same screen for my client.  On my screen it was saying it was sharing the new screen.

I thought there was something wrong with my system, so I did a practice run with 3 other participants today and it worked fine.  This made me think there was something wrong with my client's system from yesterday.  Has anyone had this problem and what did they do to fix it? 

Yesterday I conducted a zoom meeting which I recorded to the cloud on my account using my windows laptop. 

I have done this plenty of times successfully.

Yesterday's recording has not shown up in the cloud, nor did I get an email confirming that it was processed.

I started a chat with support who said they could see there was a recording made on this date, but they have not responded for nearly 24 hours.

PLEASE HELP URGENTLY I need this recording.

Thank you.

Every time someone invites me to a Zoom meeting I get 2 invites - one with the title of the meeting in the subject and one with the title prepended by:  "Invitation from an unknown sender:"

I'm on the very latest Zoom, use a Mac and Airmail as an email client.

When having to schedule many meetings a week, the old schedule meeting page format was a lot easier (i.e., indicate start time and old format defaulted to a one hour ending). The new format requires both the start and end times to be entered. Seems like a small thing until you are scheduling dozens of sessions weekly. Would love to have the option to use old format again.......

we had a zoom meeting last night and this morning the email came through with the recording.  The link had no video or sound and we are in a bit of a panic.  did anyone else have this issue lately?  

Yes, i made sure the meeting was actually "recording" so that was not it.

My girlfriend is using zoom for some classes she's taking, and we are trying to setup virtual backgrounds. She has a Dell laptop running Windows 10, unfortunately I'm not there to get the exact specs. I also know she updated her zoom today to the newest version. The problem she is having is when she turns on virtual backgrounds it filters her out, and a few other things in the foreground, and leaves the background alone. With how her desk is situated it would be difficult to put up a green screen.