I'm having a problem joining a meeting on my Mac. It keeps showing error code 103054 when I try to join on the installed app, and then when I click to be redirected to the browser instead it says "The server encountered an internal error and was unable to process your request". I installed the latest version just now (5.15.2 (19786)), have restarted my computer several times, as well as uninstalled and reinstalled the app; still the same error codes. What am I doing wrong?

Hi folks, trying to get zoom going on my computer. I am registered and have the program downloaded and installed. However, when I try to open the program I get an error message that says "zoom.us quit unexpectedly" I can try to reopen it, ignore that message or send the info to apple. It does this every single time I try to open it. What is going on? Can someone help me get past this? Thank you. 

Our non-profit has a zoom pro license.  We would like to have other people besides myself to host meetings within our organization.  Is this possible with our Pro License?  Or do I always need to host meetings with different groups with our organization.  Thank you in advance for your help!

I have a Zoom pro plan and I'm having issues when recording videos. I need all 5 participants (including me) to be visible in the recording while screen sharing but only 4 participants are visible in the recording. I tried to change some settings but still only 4 participants are visible at a time depending on who is speaking at that time.

I clicked the gallery view but the gallery strip just makes all boxes where people are bigger blocking the PowerPoint view that I'm sharing but still only shows 4 people including me in the recording.

What are the correct settings for Video recording + screen sharing + all participants to be visible in the recording?

Hello everyone, do you know how do I record a meeting in just speaker and presentation mode (record just me and any screenshare/presentation and participants if they speak) without having the participants' thumbnails/videos displayed on the recording?

I attend a group telehealth meeting every week. There is a warning that Closed Captioning has been enabled by one user and a transcript of the entire meeting is available. When I questioned the moderator I was told that it is a bogus warning and not to pay attention to it. I have not given anyone permission (written or verbally) to record anything I say in the meeting. And I believe this is a HIPPA violation. Can someone please explain this situation for me. Am I actually being recorded? Thanks!

My husband logged in to a meeting using my laptop exactly one time. The next time I clicked on a meeting link in an email, it put me right in (didn't ask me to log in) as him. I thought for sure that wouldn't happen again once I logged out as him and in as me. But...whenever I follow an email link for a meeting, it ALWAYS automatically logs me in as him, even when the last meeting I was in, I was logged in as me. I have to exit the meeting every time, click on my zoom tab and log in as myself. Every. Time. I basically just can never click on an email zoom link or I'll be in as him. I have tried everything. I'm out of ideas!!! Could this be because his is a paid account and mine's a free account so his account (the ghost of his account?) is somehow taking precedence?? Or because he used zoom on my laptop before I had an account?

Hi everybody! I'm wondering if someone is getting an unbearable "crackling", "popping" noise when using live performance audio? I've been using it to teach singing online as to accompany my students at the piano realtime. I use a RodeCaster pro 2 as an interface and Logic Pro X to send sound through zoom. It works perfectly fine with Original sound for musicians, however it has this very annoying issue with Live Performance audio. I tested on 2 different Macs with different interfaces. The problem persists.  I'm guessing this feature is messing with with something in the CoreAudio. Any ideas / suggestions? Is There any zoom engineer who could help me with this?

Changing the buffer size on Logic or Ableton doesn't resolve the issue. The sample rate is set to 48.000hz across the board.  I still get the popping issue even if I don't  run sound through any DAW.

Thank you

I have a paid account and use for professional trainings.  I set up the meetings, no problem, but when I tried to start the meeting- was blocked with no alternative- "Update Required".  I went to the resource center to find the latest update but it would not allow me to download and update my version.  Searching in resources, i found I needed to submit a support ticket as my "level" did not have live help available.  It has been several days and no response to my ticket.  I am forced to switch to WebEx and Teams.