When we initiate meetings, we send out a meeting ID and a code or password.

For a meeting I was to attend today, I only got a URL link.  That would not get me into the meeting.  It opened up in Safari.  When I allowed it to open up in the Zoom App, it asked for a meeting ID and passcode.  Those were not sent to me.

Apparently the others could get into the meeting with that code.

On the Mac, I was using Version: 5.15.10 (21826).  On my iPhone, I am using 5.15.5 (9303).

What went wrong?

The link looked similar to this (I truncated it for privacy):

https://us02web.zoom.us/j/81298234382?pwd=NFNCOUxNdG5yNnR0c0s3Nkh

When I hit the link, it opened me up in the browser, which was normal.  Then it asked permission to open up in the Zoom app.  

There it asked for the meeting ID and password.
The other people who attended did not need a passcode, but I did. 

Did I do something wrong?   Or did they?

I am using a Mac with the latest Zoom software.   I also tried signing on an iPhone and got the same roadblock.

Zoom is asking that I update to the 5.12.2 version. Through the chat box, they suggest clicking on the profile picture, then check for updates. When I click on my profile picture I do not get a drop down menu, but see my name, plans and billing and sign out.

The chat box suggested I ask in this forum.

Has anyone else had this issue? How did you resolve it. Do I need to uninstall an reinstall the app?

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Hi all

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