One of our team teachers, recorded his class (with no public) on the cloud storage, sharing his screen, and when recording, the view of his camera appeared ON the presentation (top right corner), but then in the recording, the frame of his camera moved to the right side of the presentation adding a black stripe.

I looked over the settings to deactivate that view because we need all the recordings of the presentations to have the same view; with the frame of the speaker ON the presentation, top right corner. But I couldn't find it.

Please help!

Hola a todos,

necesito recuperar mi cuenta de zoom, tengo mi contraseña y todo pero no puedo ingresar porque perdí (ya no tengo acceso) al correo que tengo registrado y necesito cambiarlo, cuando intento ingresar no me deja porque detecta mi maquina como un nuevo acceso y manda un correo de verificación al cual no tengo acceso...

Hello, 

For the first time ever using Zoom with my students, they are being denied access to our Zoom room and see the error message: "the host has another meeting in progress."

The only thing that has changed is I upgraded my Zoom account and had to change the contact email address. 

Thanks!

- Mark

i've created a meeting and added a domain mail id as attendee (***********) but the attendee haven't received the invitation mail yet.  FYI there's no restriction in that domain mail ID to receive any mails

but in the same meeting , i've added *********** - normal gmail, in that instantly i got the invitation

Hello!

How can I set "Periodic meeting" to be held at any time?

When I use "Periodic Meeting", my screen says: You must select the time of the periodic meeting, the end date, and so on. But I need to hold a meeting at any time. How do I set "Hold a meeting at any time"?

When I used it some time ago, I was able to set "hold a meeting at any time", but recently I can't do so.

hello

There is such a thing. There is a conference hall where sound equipment is used. It works flawlessly, there is an amplifier and a mixer connected to it, and 4 microphones and speakers can be adjusted with the mixer. In the conference itself, the sound is good, but when trying to broadcast the sound via zoom, people hear weakly when listening via zoom. People listen to the program on tablets/phones. You only hear the microphones weakly, but when you broadcast sound from the computer, for example - a YouTube clip or something, you hear well.

When you connect via Zoom and talk directly through your tablet/phone/laptop - you can hear well if you talk directly through Zoom, not from the conference room. But if everyone in the conference room can't hear well. And this is not only for us, but also for other colleagues. Maybe it has something to do with sound and HZ?

Same problem with zoom everywhere.

Hi, I was looking for help with my issue but never found anything on internet about that.

I'm in a meeting, I start to share my screen and my video picture becomes small. I would increase it, can I?

Can I make it as large as my screen?

Thanks a lot 

Wie kann ich Umfragen speichern, die ich für ein Meeting erstellt habe, so dass ich sie in späteren Meetings wieder nutzen kann.
Früher konnte ich bei Zoom Umfragen anlegen und von jedem Meeting aus zugreifen. Das scheint jetzt nicht mehr möglich zu sein.
Oder habe ich eine Möglichkeit übersehen?
Und wenn nicht, warum gibt es diese Möglichkeit nicht mehr?

When I host a meeting with breakout rooms and when I hop from one room to another, I get the motivation 'host muted everyone'. That means that every time I switch rooms, all the students need to turn on their mic again. How can I prevent this?