Newcomer

Question

Voice over notifications

Forum|Forum|2 years ago
July 10, 2023
5 replies
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Zoom has this voice notification feature that I can't turn off. It is audible voice that says when I share screens, turn on audio, or have new emails. how can I turn it off?

Audio

S

skrawcz

Newcomer

Yes! How do I turn it off?

Ray_Harwood

Community Super Champion | Customer

Welcome to the Zoom Community, @Chester2023 & @skrawcz.

Go to the Zoom Desktop App's Settings window and see the Accessibility tab and look for Screen Reader Alerts. Uncheck all the boxes:

S

skrawcz

Newcomer

Yeah I dunno, mine are all unchecked:

Will restore defaults and uncheck them again... maybe something didn't stick 😕😕

Ray_Harwood

Community Super Champion | Customer

Interesting. I’m not aware of anything other than this that might cause this.

Do these audio prompts happen every meeting you’re in, just ones you host, occasionally/randomly, or what? Any chance you could make a test meeting and record it and share the recording with me? (I can send you my email address so you don’t have to post the video here publicly.)

Z

zenstitching

Newcomer

Im also experiencing this frustration. and despite following your advice, it is still happening. Any other suggestions you may have would be greatly appreciated.

F

fredbasset

Newcomer

Same deal. The voice over is driving me nuts and is very disruptive. How and why was this enabled and how to disable?

Z

zenstitching

Newcomer

I realised the voice over was happening to me because Apple had updated its settings, and so it was my computer that was doing it - not the zoom program. Try changing the settings on your computer, and then restart it. Hopefully this helps!

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