Dear Friends, 

I am running Zoom version 5.14.10 on a Mac that runs on MacOS version 13.4.1.  For several years, I have been the host for a meeting that I scheduled to run every Wednesday night at 8:00.  Zoom has now, apparently, erased that meeting from my schedule.  Even worse, when I tried to set up a new weekly meeting in its place, Zoom would not allow that, either.  I created the new meeting, scheduled the time, told Zoom to use my personal meeting ID, and told Zoom to repeat the meeting every Wednesday.  Zoom already had the "export" option set to iCal, so I left that in place.  When I clicked on Save, my Apple Calendar opened up and showed the meeting.  I clicked OK for that, and went back to Zoom.  Zoom said there were no meetings scheduled.  I tried again to make sure I hadn't entered something incorrectly, and got the same result.  

If anyone has seen this and can offer any suggestions, I would love to hear them.  

thanks, 

Peter 

I have an event coming up and we'd like to have one breakout room open all the time to use as our Help Room. Is there a way to keep this room open, when other breakout rooms have closed?

Later in the day we need 4 additional rooms, but only auto assign attendees to three of the rooms. Is this possible or do all rooms have to use the same assigning method. What happens if I auto assign to three rooms, then open a fourth - does anyone go into that room?

Thank you in advance for your help,

Barbara

Every recurring meeting I have scheduled is gone, with no history of meetings. I am not able to create a new meeting, or enter another meeting id. Tried to call customer service but the line disconnected every time after I entered my meeting id. I am losing an enormous amount of money missing meetings. Does anyone know what's going on?

For soom reason when I am in the Zoom app, my sound and mic keeps auto muting itself when I am on a call with more than two people. It happens all the time when I am presenting which is very unprofessional.

I have been n a few forums looking for resolution and noticed that it happens with HP computer but only whie using Zoom. This does not happen with any other conferencing service. No one has seem to find a resolution and it looks like no one has brought this issue to the Zoom forum so I am hoping to find resolution here. Please help!