When I join a Zoom meeting on my laptop, sometimes my Zoom background appears and sometimes it doesn't. In other words, my Zoom background randomly fails to appear and displays my office instead.

I'm using a Zoom background that I uploaded to my account.

My Zoom background worked reliably for months before this.

So our company is looking for solutions for the virtual background on zoom, where sometimes the edges of the person does not look clean when we upload a virtual background with our company logo on it. 
But before paying for the business plan for zoom to activate the branding feature, i am trying to find an answer for the following question,
is there a way to use our company logo on the blurred background of zoom ?

I get on a meeting and get ready to speak, having unmuted myself. But nobody can hear me. This is ONLY true while actually IN a meeting, not when we chat before. I have the host call on me and they can't hear me. My hardware and audio settings are perfect at all other times. Please advise.

Hi
My Zoom Pro account integrates perfectly with mmhmm. However, my Zoom Enterprise account cannot see mmhmm as a video source in the dropdown.

I'm on Windows, and the webcam is the EOS utility. 

Just strange that it works perfectly on Zoom Pro, but not on Zoom Enterprise.
Any suggestions?

Thanks
Sid

Hi

How can  get closed caption when I join a meeting?

I have enabled it on my own account.

However I can not get it when I join a meeting.

Is it automatic or does the host of the meeting have to enable it for me?

I really need CC and appreciate your help.

Thanks,

Joanie

Hi,

I have a Zoom Pro account and recording is no longer available. I am running 5.15.7 version

My basic zoom account can record, but the zoom pro, which I pay for, cannot. 

I checked settings and recording is enabled as it has been. I toggled it off, then turned it back on -- still no recordings. I restarted the apps and tried a different device. No effect.

Please help.

Hello, I scheduled a meeting with my pro-licensed zoom account - once the meeting started, I hit the record button.  

I then made another user the host - this individual has a free Zoom account.  Now I can't find the recording and the meeting doesn't even show up in my list of previous Zoom meetings.  The person I made the host doesn't have the recording either.  Help?