mmhmm video

[Disneyp]

Hi
My Zoom Pro account integrates perfectly with mmhmm. However, my Zoom Enterprise account cannot see mmhmm as a video source in the dropdown.

I'm on Windows, and the webcam is the EOS utility. 

Just strange that it works perfectly on Zoom Pro, but not on Zoom Enterprise.
Any suggestions?

Thanks
Sid

[RN]

Hey @Disneyp interesting, as camera options in Zoom are whats available at the operating system level; or your inputs, whether thats a virtual camera, USB camera, or integrated. When you test your camera options is the Pro and Enterprise accounts you log into on the same device? Maybe thinking your device has restrictions to third-party camera sources like "mmhmm". 

I also wanted to point out Zoom has most of if not all features right within the Zoom platform itself without having to utilize any third-party platform. Suggest checking out the following KBs on these features: 

• Zoom Clips user guide
• Sharing slides as a Virtual Background
• Using Immersive View in meetings and webinars

Above are some of many features you can utilize with Zoom, of course meeting the prerequisites within each article. 

[Frank_TB]

Hello,

Zoom Enterprise accounts usually have a Zoom Admin team that has to approve third party integrations.

Many will not approve such integrations unless they pass a security and privacy assessment. 

You should contact your Zoom IT / Admin team to see what they will allow.

Regards

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