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Zoom Pro - Record button missing even though recording is allowed in settings

gtoncheva
Newcomer
Newcomer

‎2023-09-15 06:45 AM

Hi,

 

I have a Zoom Pro account and recording is no longer available. I am running 5.15.7 version

 

My basic zoom account can record, but the zoom pro, which I pay for, cannot. 

 

I checked settings and recording is enabled as it has been. I toggled it off, then turned it back on -- still no recordings. I restarted the apps and tried a different device. No effect.

 

Please help.

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