cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom Pro - Record button missing even though recording is allowed in settings

gtoncheva
Newcomer
Newcomer

‎2023-09-15 06:45 AM

Hi,

 

I have a Zoom Pro account and recording is no longer available. I am running 5.15.7 version

 

My basic zoom account can record, but the zoom pro, which I pay for, cannot. 

 

I checked settings and recording is enabled as it has been. I toggled it off, then turned it back on -- still no recordings. I restarted the apps and tried a different device. No effect.

 

Please help.

Topics:
0 Likes
0 REPLIES 0