Hi there, 

I purchased a subscription today so I could do recordings longer than 40 minutes and did an interview but when I downloaded from the cloud it wouldn't open and I got this error message instead:

"The media could not be loaded, either because the server or network failed or because the format is not supported."

I tried uninstalling Zoom but the recording still gets the same error message. I'm on a Mac. Can anyone help? Thanks!

Dear all, I want to confirm officially whether Zoom is available to be used in China. I have searched around via google but it appears there has been no official announcement nor consensus among zoom users, as the policy seems to change every now and then.

I have found an indirect source from a Zoom university client stating that Zoom is accessible in China as of 23 August 2023: https://help.lsit.ucsb.edu/hc/en-us/articles/360042172231-Zoom-Access-from-China#:~:text=%22Zoom%20has%20confirmed%20that%20the,via%20the%20zoom.us%20website. 

Is this true?   

For some weeks now we have problems with our link. With the same link / meeting ID people end up in different rooms randomly. Even if they log off and on again we don't seem to be able to get everyone into the same room. This is strange since everyone uses the same link that we send in a WhatsApp group app. We can't see who ends up where. 

What can we do?

I have been often opening zoom link of recordings shared by others but now it's giving me error "The media could not be loaded either because the server or network failed or because the format is not supported "  Please guide me as how to troubleshoot this error on "OppoA53" Android phone.

I have checked earlier query on this but it's with Mac and not OppoA53.

Please guide. Thanks in anticipation.

初めて質問投稿させていただきます。

数か月前より、Zoomデスクトップクライアント（Windows版64bit）にて、ミーティングウィンドウが開かない・開くのに10分ほどかかる。といった問題が発生しています。

問題の状況
・他者の立ち上げたミーティングのURLをクリックしてもミーティングウィンドウが開かない。
・この時Zoomアイコン（画面右下）は出てくるため、アプリの起動自体は確認できている。

・そのアイコン右クリックから、「設定」を押すと通常のZoomウィンドウは開く。

・右上プロフィールを確認すると、「ミーティング中」という状態になっている。
・5～10分ほど待った時は急にミーティングウィンドウが開き、会議に参加できる。→時すでに遅いので、ブラウザより会議に参加中にこれが起きる。

試したことは以下の通りです。
・アプリケーションのアンインストールと再インストール

・インターネット上の対策ページ確認

クライアントを使用していきたいのでこの問題が解決出来たら非常にうれしく思います。

Hi,

I am coordinating a zoom meeting with multiple sound inputs:

1.  2 Lavalier microphone headsets,

2.  A stand alone microphone, and 

3.  A camera with "surround sound" input.

There are also ambient room sounds including drums, and audience singing.

What Audio Settings would you suggest?

Thank you.