This phenomenon happens only one PC, though I have multiple PCs. (Windows11 HP Note PC with AMD Ryzen5 7530U) I’m a dance instructor and use Zoom for my class. The issue is the delivered music volume level for student side. I’m using “Share the Computer Audio” function and the volume setting on my PC is 100% (max.) both for build-in speaker and external speaker.

<<Until Zoom Ver.5.15.5>>

1. When I use the build-in speaker, delivered sound volume is low.
2. When I use the external speaker, delivered sound volume is fine.
3. Once, I use the external speaker, even if I back to build-in speaker, the delivered volume is fine. Never back to #1 situation.
4. The volume indicator (free app) shows no difference between #1 and #3 volume on my PC. Nevertheless, delivered music volume at the student side vary.
5. When I delete the build-in speaker on the device manager and re-boot the PC, the device driver will be automatically re-installed. Then, the situation back to #1, low volume level.

<<After Zoom Ver.5.15.7>>

1. When I use the build-in speaker, delivered sound volume is low.
2. When I use the external speaker, delivered sound volume is also low.
3. When I keep connect the external speaker but set the build-in speaker as “Default device” on the sound control panel, then the delivered volume is fine.
4. When I disconnect the external speaker, the delivered music volume become low again.
5. The volume indicator (free app) shows no difference between #1, #3 and #4 volume on my PC. Nevertheless, delivered music volume at the student side vary.

Until now on, I thought the cause will be PC hardware, device driver, or Windows. However, I found the behavior vary by Zoom version so now I doubt Zoom app itself.

For the past few months (it WAS working before then) I have had consistent BSOD's every time I try to convert a zoom recording. Typically, it will start converting, then BSOD somewhere between 10-40% of the conversion.

I have 12G of onboard RAM on my video card, 32G on the computer and 100's of free G space on my several hard drives. I've tried moving the recording folder to my C: SSD, but still get the BSOD.

Suggestions are welcome. Thank you.

It's a serious questions relating to "original sound for musicians" setting. It's gotten progressively worse/more difficult for my students to access. First phone and tablet quality got much worse, and harder to get to in settings; now, with recent update, it requires multiple steps to access on desktop and laptops WITH EVERY NEW MEETING (go to sound settings, select "original sound for musicians, leave settings, click text original sound for musicians:off to on). While annoyed, I understood why the last step in the aforementioned process was necessary to avoid feedback issues for people using Zoom for multiple types of meetings. But this new update is kind of unexplainable...

To be clear, I am a paid subscriber of the service and it doesn't provide much of an inconvenience for me, BUT guiding my students through the process so that I can hear them well, all while the software changes, is the maddening part. Even when I share my screen through OBS to guide them, some just give up.

If someone from the development team wants to reach out to me to understand my pain points, and specific things that can be done to make music teachers/students experience much easier/better I'd be happy to help!

If Zoom wants us to leave the platform (or maybe they are going create a standalone musician, music teacher or studio software -- please?) it would be nice to know now and be ahead of the curve to help my students onto a new platform (which is scary, because who knows which start-ups might suddenly pull the plug on you?). Zoom has been go-to and accessible to all, so I hate to leave it, but, Zoom, can you let me know if it's time?