Using both Zoom Meeting & Zoom Webinar - issue exists with multiple different users who have shared screen audio - both on Mac & PC. 

- When sharing a video with multiple layers/audio tracks (spoken audio & background music/sounds), the audio is very garbled. Sometimes, you can hear the spoken audio ok but none of the background sound. Sometimes you can't really hear any of it well. 

- This started in August 2023 and was limited to just a few of us (hosts) who couldn't hear well on Zoom Webinar though the attendees didn't have any issues. Now, we're experience this with several different panelists on Webinar and different co-hosts on Meeting and attendees can't hear the audio well. 

- The different people who have shared have been on PCs and Macs all across the world. 

- Some attendees can hear parts of the audio tracks better than other attendees. 

- We worked with Zoom a few months ago to try to resolve this when it was limited to just a few of us. Now it's expanded. 

- Background noise suppression settings (within Zoom and in computer settings) don't seem to make a difference. Neither does optimizing the sound for musicians or any other audio settings we've tested. 

Trying to download a cloud recording. It is available to stream and edit, but not download, but that's the only decent looking one. How to download it? The ones available to download are terrible. Things changed in the recording space since the last time I did it.

Use Case

As a spoken language interpreter, my services are needed in a live Zoom meeting—my customer who uses Zoom Pro needs to send me an invite to join this video conference.  I want to receive this invite via SIP or API so that I can find an interpreter available on my platform, which isn't Zoom.  We typically have over 1000 interpreters who may or may not be available.

Sending the invite via email or SMS won't work because I need to search my platform for available interpreters and then pass on the meeting URL so that the interpreter can join the meeting.

What is the best approach to handle this use case, assuming the user has a Zoom Pro account? 

My organization has two Audio Technica XLR Mics, and a PA Speaker connected Through a Presonus 24C. We hear the output just fine from both Mics in the Office. We can hear our other Zoom users just fine through the Speaker. Unfortunately, since last spring, the other users on Zoom have only heard one mic. It is a weird issue; we have it on two different laptops. The problem also exists in Google Meet. It's some Windows audio issue, but I can't quite pin it down.