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Zoom Video Freezing with clickshare

meddice
Newcomer
Newcomer

‎2023-09-12 09:23 AM

Hello, We are using a " Clickshare " device to send our video from our computer to a TV. We have used this with Zoom for years with no issues. Once in a meeting, we activate the Clickshare the video freezes and will only show if Zoom is minimized. Zoom works fine as normal when not connected to the click share. I've done tests with different laptops, updated Zoom, and reinstalled the software as well. I've noticed a post from last year there is someone else with the same issue but no solution posted. Here is the link https://community.zoom.com/t5/Meetings/video-freezing-when-sharing-content-and-using-a-Clickshare-vi...

 

 

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