Having same problem as unresolved thread started in Oct. 2021 titled "Microphone Constantly Switching".  The original poster says they accidentally marked as resolved but it isn't. The solutions suggested by Zoom Moderator CarlaA in that thread don't help. I too think this started as of the last update. Zoom constantly switches between the microphone on my closed laptop and my high-quality external microphone, popping up windows as it does. The microphone I've manually chosen in the "Audio Preferences" is the external but Zoom takes control and rapidly switches back and forth so that I come through so broken up that no one can understand me. I bought the external mic because even having my computer open and off to the side the built-in mic on the laptop doesn't pick up. The only way I'm able to use zoom at the moment is to run one session on my computer for video+speaker and a second as a call-in on my phone to be my "microphone." It would be nice for Zoom to trace this down and fix it. One solution is that Zoom could disable the auto-switching on the mic audio so that users actually do have control over their input source.

It used to be that when you scheduled a meeting via the Home Page Schedule tab, Zoom would send out e-mail invitations to all the attendees if you listed their e-mail when you scheduled the meeting.  (I'm not talking about doing it in the Zoom Scheduler add-on.)  Now, even though it asks you to input the e-mail addresses for the attendees the same way that it did before, it no longer sends them an e-mail invitation.  I'm trying to find out if I can turn that back on.  If not, why does it still ask for attendees e-mail addresses?

Thanks.

...Paul

Hi!

I just bought the Acer Swift Go 14. 

I have to be on Zoom with my camera on all the time, during work hours.

But when I downloaded Zoom and tried to set up my virtual background (image), it won't allow me to because it says that my device does not support virtual backgrounds.

Processor: Intel(R) Core(TM) Ultra 5 125H 1.20 GHz

RAM: 16.0 G

Hello--I can no longer hear musical instruments on Zoom. The musician will have original sound for musicians turned on and others in the Zoom can hear them, but I can hear only voice, not the instrument.  I turned background noise to low in audio settings, but that didn't help. This problem cropped up a couple of months ago--I used to be able to hear them, but can't now.  However, I can hear instruments on other meeting apps, so I don't think this is a Windows issue and think it's a Zoom issue. Will appreciate any suggestions!  Thanks--

So, this is the issue. Number one technical support is trash so I will have to look for another platform than zoom because this is ridiculous. If anyone does live streams especially at church maybe you will be able to help. We are trying to fix this audio issue where no matter what mic we use, the audio will distort and become inaudible when the church service starts going. Mainly during praise and worship when the combination of the music and the singers are going. We are trying to find a solution to stop the audio problem but every troubleshoot we have tried has failed. If any of you know a solution to have reliable audio quality please let me know. Again, the audio normally has issues once things start to get louder or even if someone shouts into the mic. Again any help would be great and thank you for your time. 

I am working on setting up SAML response mapping to assign users to user groups using the advanced response mapping feature of the saml integration. What I am wondering, is if there is an 'all else' or a 'not' identifier.

My specific example:

I want to split all users into AI Enabled group or AI Not Enabled groups. I have a SAML attribute that we use across multiple platforms for AI Enablement called "AIEnablement." It is a multi string value. If the string contains Zoom, I want the user in the AI Enabled group in Zoom. If it DOESN'T contain zoom, then I want them in the other group. 

So is there a way to either use the "Value Contained" section of the SAML information mapping to say Not:'Zoom'? If so, how would I format that?

My other thought was, in place of that, could I set a group to be all member EXCEPT those contained in X user group?

Any and all advice and thoughts are appreciated.

Hello,

We don't want to turn on the option to record ALL meetings. However, we find that meeting hosts often forget to start recording those meetings that we DO want to record.

Has anyone found a good solution for this? If not, where can I submit a feature request? Wouldn't it be great to have an option that asks the host a few minutes into the meeting whether they wish to record the meeting?

Thanks!

For our account, we have native Recording and Transcription disabled, unless pre-authorized, due to our very strict security and legal policies.

We just learned that an Otter.AI bot, used by an external user, auto joined a call (Hosted by us) as 'user_otterpilot'. Once the meeting was over, the full transcript of the meeting was emailed to all users on the invitation - based on integration with the external users calendar. 

When the Otterpilot AI is recording/transcribing, the Host and all attendees are unaware that this meeting is being recorded. 

Does anyone know how we can block these bots from joining our internal calls?  All IP's are different and I can't find out what domain the account is using to attempt blocking that way. 

Thanks!

I wanted a meeting transcript and recorded it to the Zoom cloud. When I tried to listen to the audio only, I could not hear anything. Has anybody else had this issue? I'm using Windows 11 on a Dell Optiplex 5090 and a Jabra Evolve 75 headset. The only difference is Windows 11 and recording to the Zoom Cloud. I usually record on my computer and have had no issues that way.

I am a Pro User, and there are no error codes.

Any help is appreciated.