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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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JEH13
Newcomer
Newcomer

'You are signed in on multiple devices' message comes up on my laptop and phone - the only 2 devices I use for zoom. I have 'logged out of all devices' from both and restarted the laptop and phone. I still get the same message. Can someone help?

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

Sign in to the web portal.

Go to Profile.

Scroll the profile all the way to the bottom to the

Where you're logged in section

Click on " sign me out of all sessions"