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Cannot share audio

infralulu
Newcomer
Newcomer

I have Zoom workspace and have the latest upgrade.  Even before this upgrade, I am unable to share audio.  

I have uninstalled and reinstalled the zoom application on my desktop.

Attempting to share audio from apple music, whatever the settings, only results in faint static sound.

2 REPLIES 2

storyhub
Community Champion | Customer
Community Champion | Customer

Are you using bluetooth audio devices? If so disconnect all bluetooth devices and use the native sound card and speakers. On Zoom select share > advanced > computer audio. For music be sure to turn on "original sound for musicians" in audio settings from the main menu.

Thanks for responding.  I'm trying to share using the audio from my computer /(not bluetooth devices

).  I have been using the steps you gave, and this is still an issue.  In the past, it was not