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Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
hi folks, I'm getting error codes when trying to install Zoom updates on my Mac (desktop). I know others have posted about this. It seems simple to uninstall and reinstall Zoom. The problem is the first step which says to: "click on Zoom.us upper left and then click uninstall." None of that exists anywhere on my screen. Thoughts? Thanks so much. Jane
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I have used Zoom for several listening sessions and always record. I have a Zoom Pro account. Previously I have found that transcripts (captions) are provided automatically when recording. This is what Zoom information suggests. During my last two meetings, one was missing the first 13 minutes of transcript (and I think this is the point where I asked for live captioning) and the other from yesterday produced a recording but no transcript/captions. In my advanced settings I have enabled captions. I know there is some lag time in providing the transcript, which may account for my meeting from yesterday. I am perplexed as to why I have an incomplete transcript from two days ago. Has something changed in Zoom permissions or setting with regard to transcripts? I have a meeting from Monday (today is Friday) and the transcript is fine. I did not change anything about the meeting or settings between then and yesterday.
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I'm having an issue on meetings when I am talking to one other person (i don't notice this issue on group calls, when more than one person has joined the call with me). Basically, if I am speaking, it's as if the other person is on mute - even though they aren't. If I'm speaking and other person also begins to talk at the same time, I can see their mouth move on the video but I can't hear anything until I stop talking, and then I can start to hear them again. What I want is for their audio to be enabled even when I'm speaking, so that I can hear if they start talking vs just looking at their video to see if they're trying to say something. I am thinking I have some setting enabled or something that is causing this, but I don't know what it is.
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Please can someone help me? I am trying to add virtual backgrounds to zoom yet it is saying that the admin has not allowed this... I am the admin and the owner of my zoom account. I need to be able to use specific backgrounds for my call tomorrow but I cannot add any new ones. I can't find an email for Zoom or someone to talk to to help me.
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I am trying to follow the instructions mentioned in this article but nothing happens when I use the keystrokes.
I am on Windows 11 machine.
https://support.zoom.us/hc/en-us/articles/12997935825293-Zoom-Network-Connectivity-Tool
What gives?
