Hello!

Hopefully there's someone out there that can help me.

I am a Spanish conference interpreter. Lately when using the interpreter feature "some" of the participants cannot hear me on the Spanish channel.  However, everyone is able to hear the other interpreter that I partner with.  This was not always the case, I never had this problem before. 

Does anyone know how to remedy this? Or why this maybe happening? Should I uninstall and reinstall?

Please HELP!!!

Tengo instalado en mi MAC la app ZOOM versión 5.11.6. Al entrar con mi usuario y contraseña me piden actualizar a versión 5.15.12 o superior. Pulso botón INSTALAR y me sale mensaje "no es posible", código error 10004. Lo intento otra vez y me sale el mismo mensaje

I have had my participants report back to me when they view a meeting recording. I've had my suspicions for a while but I just had a user in my same time zone report when they viewed a recording and there is not record of her view (unless the time listed in Analytics is several hours off). What's going on?

Zoom’s latest updates to its terms of service make data privacy a core issue for the platform. Zoom’s terms of service update effective as of today, Monday 7th August, establishes the video platform’s right to use some customer data for training its AI models.

I am holding off on closing my Zoom account (you do you), but I recommend removing any data stored with Zoom immediately.

Sections 10.2 and 10.4 of their terms establish Zoom’s rights to compile and utilize “Service Generated Data,” which is telemetry data, product usage data, diagnostic data, and similar content or data that Zoom collects in connection with users’ use of their services or software.

They are also securing a “perpetual, worldwide, non-exclusive, royalty-free, sublicensable, and transferable license” to redistribute, publish, access, use, store, transmit, review, disclose, preserve, extract, modify, reproduce, share, use, display, copy, distribute, translate, transcribe, create derivative works, and process Customer Content.

Hi everyone, 

I have a client that is using a Samsung S22 phone for Zoom and I desperately need the correct audio settings for a musical lesson. As much as I've tried to help the client we still seem at an impasse. They don't even seem to have the same settings on their Zoom to get to the audio preferences, and they claim they don't 'original sound for musicians' on the list. Since I don't have a Samsung I was wondering if there is anyone with screen shots on how to direct them to the correct screen, and which version of Zoom they should be using (and how to verify that, too)

thank you.