cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Background Blur Suddenly Not Showing

KA_NeedsHelp
Newcomer
Newcomer

So I have been using zoom for forever but suddenly my blur background option is gone. I live in one room so I really need it! I checked and I am using the latest version of Zoom. I am not sure if suddenly, my laptop doesn't meet the requirements for the blur... 

 

They say you need:

  • AMD
    • 8 logical cores
    • 2.0Ghz or higher

 

I have: AMD Ryzen 3 3200U with Radeon Vega Mobile G ]fx 2.60 GHz

 

I can see my GHz matched but idk about the cores. Again, this used to work, less than a month ago... Can anyone help?

1 REPLY 1

jnriddel
Newcomer
Newcomer

Press Ctrl + Shift + Esc to open Task Manager. Select the Performance tab to see how many cores and logical processors your PC has.