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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Background Blur Suddenly Not Showing

KA_NeedsHelp
Newcomer
Newcomer

‎2023-08-07 11:12 AM

So I have been using zoom for forever but suddenly my blur background option is gone. I live in one room so I really need it! I checked and I am using the latest version of Zoom. I am not sure if suddenly, my laptop doesn't meet the requirements for the blur... 

 

They say you need:

  • AMD
    • 8 logical cores
    • 2.0Ghz or higher

 

I have: AMD Ryzen 3 3200U with Radeon Vega Mobile G ]fx 2.60 GHz

 

I can see my GHz matched but idk about the cores. Again, this used to work, less than a month ago... Can anyone help?

Topics:
1 REPLY 1

jnriddel
Newcomer
Newcomer

‎2023-10-13 12:33 PM - edited ‎2023-10-13 12:36 PM

Press Ctrl + Shift + Esc to open Task Manager. Select the Performance tab to see how many cores and logical processors your PC has.

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