cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Background Blur Suddenly Not Showing

KA_NeedsHelp
Newcomer
Newcomer

‎2023-08-07 11:12 AM

So I have been using zoom for forever but suddenly my blur background option is gone. I live in one room so I really need it! I checked and I am using the latest version of Zoom. I am not sure if suddenly, my laptop doesn't meet the requirements for the blur... 

 

They say you need:

  • AMD
    • 8 logical cores
    • 2.0Ghz or higher

 

I have: AMD Ryzen 3 3200U with Radeon Vega Mobile G ]fx 2.60 GHz

 

I can see my GHz matched but idk about the cores. Again, this used to work, less than a month ago... Can anyone help?

Topics:
1 REPLY 1

jnriddel
Newcomer
Newcomer

‎2023-10-13 12:33 PM - edited ‎2023-10-13 12:36 PM

Press Ctrl + Shift + Esc to open Task Manager. Select the Performance tab to see how many cores and logical processors your PC has.

0 Likes