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Background Blur Suddenly Not Showing

KA_NeedsHelp
Newcomer
Newcomer

So I have been using zoom for forever but suddenly my blur background option is gone. I live in one room so I really need it! I checked and I am using the latest version of Zoom. I am not sure if suddenly, my laptop doesn't meet the requirements for the blur... 

 

They say you need:

  • AMD
    • 8 logical cores
    • 2.0Ghz or higher

 

I have: AMD Ryzen 3 3200U with Radeon Vega Mobile G ]fx 2.60 GHz

 

I can see my GHz matched but idk about the cores. Again, this used to work, less than a month ago... Can anyone help?

1 REPLY 1

jnriddel
Newcomer
Newcomer

Press Ctrl + Shift + Esc to open Task Manager. Select the Performance tab to see how many cores and logical processors your PC has.