Hi, 

We do a weekly company webinar on Zoom and noticed that when the participants join the meeting using their Zoom software, the quality is great --- however, if they join through their browser (MS Edge) the quality is poor. 

NOTES

Note1: all the employees use company laptops and desktops loaded with Windows 10 and MS Edge, so other browsers are not an option.

Note2: It's safe to assume the majority of participants are not tech savvy, so the goal here is to get them to join a high-quality Zoom meeting, with the least number of additional steps.

Note3: Many of the employees have a fully licensed copy of Zoom on their laptops, but some don't yet. 

QUESTIONS

Question 1: Is there a way, on the host side, to ensure that when a participant joins a meeting via browser, they will always get the same high-quality audio and HD video as if they were using the software?

Question 2: Is there a way, on the participant side, to ensure that when they join a meeting via browser, they will always get the same high-quality audio and HD video as if they were using the software?

Question 3: With the Invitation link that's sent via email, is there a way to force it to only open their Zoom software without confusing them with an additional option to join the meeting via their browser?

Question 4: (Unrelated - curiosity Questions) - MS Teams claims to have comparable HD quality to Zoom, but never once have I ever experienced a Teams meeting to ever even come close to the quality of Zoom (Software Version), with either Audio or Video. Curious if anyone knows the specific reason as to how Zoom always manages to have better quality audio and Video... Is the audio less compressed, is it sampled at a higher bitrate, is a better encoder etc? My tech team is a big fan of Zoom, but we always have to justify this every quarter, because our parent company has a big account with Microsoft. So would be nice to know the comparison of the tech specs that account for the differences. 

Thank you to all who reply to this. I appreciate you taking the time. Any insight is greatly appreciated. 

I've been using ZOOM in my classes for the past 3 years or more and I had never had any situation like the one I've been facing. Every time I start my classes I have to UNMUTE my microphone and it had never been like that before. I don't want to start the meetings muted. I want my microphone to be ON every time. Does anybody know where or how I can fix this? I've already spent hours changing settings here and there but nothings seems to work.

quelle est la signification des couleurs des cartouches (qui contiennent des initiales) dans une discussion de webinaire Comment les modifier ?
What is the meaning of the colors of the title blocks (wich contait initias) in a webinar discussion ; how to modifie them ?

 Ce serait bien que les messages soient numérotés

It would be nice if the messages were numbered

It appears that there aren't as many audio setting options on Zoom version on the Apple Ipad as there are on the Zoom on my Apple computer. I am teaching piano online on the computer - the best zoom setting for my student to hear me play the piano is Original Sound for Musicians. My student is using an Ipad and doesn't seem to have this sound setting available and when he plays the sound of his playing is broken up.. Can you advise the best sound setting on the Zoom version on Ipad to hear piano playing clearly.. Thanks

Hi everyone,

Hoping someone can help me - I do not have a green screen, and it seems my system requirements are not allowing for a virtual background. Here are the specs:

Device name DESKTOP-J82P7NH
Processor AMD Ryzen 3 3200G with Radeon Vega Graphics 3.60 GHz
Installed RAM 16.0 GB (13.9 GB usable)
Device ID 057135AD-8372-474A-A844-9CE95135BE5D
Product ID 00330-80000-00000-AA857
System type 64-bit operating system, x64-based processor

Is there anything I do can? Thanks!

Dear readers

What are the best settings if I want to create recurring zoom meetings / links for the following:

1. a recurring zoom link that I can add to my calendar online where people book me for a 1-1

2. a recurring zoom link for my webinars. Always the same link for all my free webinars

So for 95% of my meetings I will only have to use 2 links: 1 for my 1-1 meetings and 1 for my free webinars

I have mixed oround with the setting, but now I have unintendedly a DAILY webinar via zoom starting. I don't want to have a daily zoom meeting. I just want to have a recurring link at hand. Tech is obviously not my upside...

Any advise?

Thank you!

Maurice

The Zoom App on my iPad is now prompting with the message "Your calendar service is disconnected. Tap to configure". I have a large number of scheduled/recurring meetings in my online Zoom account, but now when I sign in on my iPad which I use for Zoom meetings, there are no meetings. It keeps prompting me to sign into my Google account and then warns that Zoom permissions can permanently delete contacts, calendar items and more. 

Why when I sign in on my iPad are all my meetings gone and it now is prompting me in the endless circle of Google authentication in a web browser?

Thanks for your help

Hello. yesterday in march 31 2023 I had a meeting via zoom and I recorded the meeting. but after the meeting ended I converted my recordings and after finishing the video that I converted was broken and the sound didn't appear and the duration of the video was only half the meeting even though I recorded the meeting until the end.

in my computer folder appears the file xcode_error with contents 11:06:21:213 : [Z1843]:0,622,0,622