Need to provide "Join by SIP" to user

[BridieMeg]

We are hosting a Zoom meeting and sent the link. We were then informed that one of the parties cannot connect via a link, but must be provided with "Join by SIP..." information. I found the right place on Zoom and it says you have to have a paid plan, which we do. We have Zoom Pro, but I cannot figure out how to access the H.323/SIP Room Connector.  Any help is much appreciated

[bstrelko]

Zoom CRC (which allows SIP/H.323 connections) is an additional add-on license. Have you already added this to your Zoom Pro plan?

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060661

[bstrelko]

@BridieMeg , were you able to confirm whether or not you have the Zoom CRC license?