Unable to install the app on my MacBook Air M2

Can you help? I just got a new MacBook Air and with an M2 chip. I'm trying to install zoom. And allows me to download the software run the installation process and then at the end it won't allow me to install it. Any tips on how I can overcome this g...

Saving recordings to desktop once recorded in the cloud

Hello,I have been recording my organizations meetings to the cloud so that anyone could access them. Our storage is getting full and I want to now download the meetings to a desktop. I can download the file but can't figure out how to actually save t...

I cannot start the zoom call unless I go to browser. I interrupted an update and it no longer works

I have a "multi-user" Pro account with 2 licenses but unable to have two separate mtgs at same time

I have paid for a Pro account and two licenses so I and an employee of my small nonprofit can host meetings. It was my understanding that with two licenses we could host separate meetings simultaneously. Under "user Management" I have added her (usin...

Retrieving recordings from trash

When we retrieve a recording from Trash, and specify an expiry date (say 3 days), the recording is always returned to Trash within 24 hours, often before the person for whom the recording has been retrieved has had the opportunity to view it. Is ther...

Stuck on 640 x 320 resolution

Hello! Have been researching and troubleshooting to figure out why recording is stuck on 640x320 during a one-on-one recorded meeting. Host using desktop, other participant on IpadHost has HD enabledUsing "speaker view"Recording saved to local HDDo t...