Hi everyone, 

I am using my institute-managed MS Outlook account to create Zoom meeting invites and sending them to external Gmail accounts. However, I have noticed that the recipients receive the invite at a different time than the one I have scheduled.

For instance, I sent a Zoom meeting invite through Outlook for 2:00 pm on 07/03/2023, but the recipient using Gmail received it for 3:00 am on 07/03/2023. This is not an isolated incident as I have encountered this problem with all the invites sent to Gmail accounts.

I have checked the time zones on both ends, and we are in the same time zone. Have you experienced a similar issue before?

Hi, I've recently encountered a problem with annotations. I use them for brainstorming with my students, and then send my students into breakout rooms to discuss the topic further using those annotations we made. Now when I try to share my screen with those in the breakout rooms (being in the main room myself), all the annotations disappear. And this didn't use to be the case earlier. Seems that one of the last updates ruined this for me.

Is there anything that can be done for annotations not to be erased when resharing?

I host virtual meetups via zoom every month and looking to streamline my registration directly from my website. I currently use zoom meetings for this and use Eventbrite for registration and payment, however, I would prefer to have the transaction directly within zoom from my website. 

Any suggestions? I don't need more than 100 seats right now. Thanks

Hello. It used to be that I could set up a recurring meeting that would show up in my meetings list once under the recurring meeting heading on my desktop app. Now my recurring meetings list every single occurrence of that meeting. How do I change that? The recurring meetings show up correctly in my zoom account online. 

Thanks for your help.

please help!

I conducted a meeting on zoom 5 days ago and it was saved to my documents under the zoom folder. I know this because I was looking through the files afterwards.

today I need it desperately and it is nowhere to be found. Not in the app or in the original file location. 
please help!