Zoom Meetings
cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

How to Include Host's Vote in Zoom Poll

If the host is launching a poll, how do we include the host's vote in the poll? As configured currently, the host can't select an option, all responses are greyed out. 

reply-icon Latest Reply - 

Recorded without being logged in

I was invited to Zoom Session. I forgot to log into my account. I got permission from Host to record session. But I can't find the recording. It's not in my PC. Any ideas would be greatly apprecaited. 

reply-icon Latest Reply - 

Resolved! Recovery of local Zoom recordings deleted by mistake

Hello, I need help with a problem of local Zoom recordings. It turns out that I accidentally deleted some recordings that I made with Zoom and that were saved on my computer, and not in the cloud. I have tried to recover them with several data recove... Show more

Hello, I need help with a problem of local Zoom recordings. It turns out that I accidentally deleted some recordings that I made with Zoom and that were saved on my computer, and not in the cloud. I have tried to recover them with several data recovery programs, but I have not succeeded. The curious thing is that when I enter the Zoom recordings section, the recordings appear there, but when I try to open them it tells me that it cannot find the file path. Is there any way to recover local recordings from the Zoom platform itself? Or does anyone know of a program that works for this case? I appreciate your help very much.


Show less

reply-icon Latest Reply - 

Exported list for registrants does not match the list I view in the website.

I have exported a list for registrants, but it does not match the list that I view in the website -- the exported list has more names with emails. 

reply-icon Latest Reply - 

Inability to set Allow Join Before Host on my mobile app ..?

Hi ZOOM Community,I've a very frustrating issue here.When looking to schedule a meeting via my mobile phone, I am unable to set the 'Allow Participants to Join Before Host option' ... even though I have disabled 'Enable Waiting Room'. However, I have... Show more

Hi ZOOM Community,

I've a very frustrating issue here.

When looking to schedule a meeting via my mobile phone, I am unable to set the 

'Allow Participants to Join Before Host option' ... even though I have disabled 'Enable Waiting Room'.

 

However, I have successfully set it using the Zoom Web Portal via my laptop!?!

I really would welcome any guidance and suggestions !!!


Show less

reply-icon Latest Reply - 

Exporting Registration Lists

Today is 10/31/2023. I have a scheduled meeting on 12/5/2023 and have had attendees registering for some time now. I'd like to export the current registration list for the meeting but unable to locate an export tab. I only see the following tabs:"Imp... Show more

Today is 10/31/2023. I have a scheduled meeting on 12/5/2023 and have had attendees registering for some time now. I'd like to export the current registration list for the meeting but unable to locate an export tab. I only see the following tabs:

"Import from CSV"

"View"

"Edit"

 

Any assistance would be greatly appreciated. Thank you. 


Show less

reply-icon Latest Reply - 

Recording

Hi! I can't convert my recording and I don't know why. Someone can help me please? I'm from Québec and I can't call for a technic support. 

Ipad or mobile device

Can Zoom change Ipad. mobile devices original sound from enable , disable to original sound ONoriginal sound OFF our students are so confused it takes us half hour to sound test. waste of time for kids seniors are confused too. keep them singing plea... Show more

Can Zoom change Ipad. mobile devices original sound from enable , disable to

 

original sound ON

original sound OFF

 

our students are so confused it takes us half hour to sound test.

 

waste of time for kids

 

seniors are confused too.  keep them singing

 

 

please, please

 

Pankaj SthankiyaToronto


Show less

Using a webcam with a Macbook Pro

I have a paid account and use Zoom for regular meetings. I use a Macbook Pro with an external monitor and I bought a Logitech webcam to sit on the monitor to use instead of the MBP built in webcam.I launch the meeting and the Logitech is selected aut... Show more

I have a paid account and use Zoom for regular meetings. I use a Macbook Pro with an external monitor and I bought a Logitech webcam to sit on the monitor to use instead of the MBP built in webcam.

I launch the meeting and the Logitech is selected automatically, but then after a few minutes, the webcam will shutdown and I get a message saying that the default camera/mic  has switched to the MBP webcam/mic. Video goes blank, audio goes dead.

I reselect the webcam, few minutes later, same thing happens.

I don't want to use the MBP with the lid open, I want to use the external monitor.

The Zoom app will randomly decide it doesn't want to use the wecam, then because the laptop lid is closed, it will switch off video entirely.

The other strange thing the app does, if I have my iPhone near, I can select the iPhone camera and mic, but the app will stay on the iPhone and never switch off or try to switch to the MBP.

 


Show less

Virtual background not working on my new Mac

I'm using Zoom across two macbooks and the virtual background i used on my old mac is not appearing on my new one. I tried finding the picture in my local library but nothing is coming up when I use the "Go to Folder" search. Is there any other way t... Show more

I'm using Zoom across two macbooks and the virtual background i used on my old mac is not appearing on my new one. I tried finding the picture in my local library but nothing is coming up when I use the "Go to Folder" search.

 

Is there any other way to locate the image and transfer it to my other computer?


Show less