Exported list for registrants does not match the list I view in the website. | Community
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Newcomer
December 9, 2023
Question

Exported list for registrants does not match the list I view in the website.

  • December 9, 2023
  • 1 reply
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I have exported a list for registrants, but it does not match the list that I view in the website -- the exported list has more names with emails. 

1 reply

Newcomer
December 10, 2023

It seems like there might be a mismatch between the exported list of registrants and what's visible on the website. Double-checking the export settings and any applied filters during the export process could help clarify the disparity. If the issue persists, reaching out to the website's support team or administrators might provide insights into any backend processing affecting the discrepancy. Comparing export details with website settings could help reconcile the differences.