Hey Zoom Community,

I'm encountering some frustrating issues with my widescreen monitor during Zoom sessions. Specifically, I'm experiencing low video quality and poor audio, which is impacting the overall meeting experience. I'm hoping to gather some insights or troubleshooting tips from the community to resolve these issues.

Here's a bit more detail about what I'm facing:

Low Video Quality: The video quality on my widescreen monitor seems subpar during Zoom calls. Faces appear pixelated, and there's a lack of clarity and sharpness, which isn't typical for this monitor.

Poor Audio: Additionally, the audio quality seems to be suffering. Voices often crackle, and there's a persistent audio lag, making it difficult to follow conversations smoothly.

I've checked my internet connection and made sure my device drivers are up to date, but these issues persist exclusively during Zoom calls on my widescreen monitor.

If anyone has encountered similar problems or has expertise in troubleshooting video and audio issues specifically on widescreen monitors while using Zoom, I would greatly appreciate any advice or suggestions. Are there any specific settings within Zoom or on the monitor itself that could be adjusted to improve video and audio quality?

Your insights could be incredibly helpful in resolving these frustrating issues and improving the overall Zoom experience on my widescreen monitor. Thanks in advance for your help!

I get a lot of complaints from our online congregation connected to the service saying that the sound breaks and trips, loses quality whenever the instruments and singers play together. I am getting the audio directly from the mixer console into a (behringer) sound card and to the system but still, no clarity.

One of the things that has been great about Zoom is the security settings in which to make sure you don't have a Zoom bomber.  For instance you could make sure that a participant cannot share a screen or whiteboard, etc.

It recently came to my attention that any participant can begin to share an app during a meeting.

I have done a lot of searching and cannot find a way to turn that off. 

Can you please provide assistance?

Hi,
I was online in a meeting this morning, using my Mac Mini M1, running Big Sur - latest version. I clicked Full Screen and the Video window completely disappeared. I rebooted my machine, using the most up to date Free Zoom verion I click start, but got now Zoom Window. If I go to settings I can see myself in the settings windo, but I cannot see how to get the meeting room window open again. 
How do I resolve this issue? I do not have a paid account so online chat is not available to me, The Help Chat Bot is unable to resolve this for me.

Can anyone help?
Mike