Hello,

In some of our meetings, we’ve set it up so the alternative host can start the meeting without our onsite support. If any issues come up, we’ll join as a co-host to assist.

However, we’ve noticed that when we as the organizers are about to join, Zoom still shows the “Start” option, even if the meeting has already been started by the alternative host. In the Workplace app, the notification also says the meeting is “20 minutes past the scheduled time, please start it,” which can be confusing if another team member doesn’t realize the meeting is already running.

It would be much clearer if the notification popped up as something like:

• “The alternative host has started the meeting. Join?”
  or

• Simply changing the “Start” button to “Join” once the meeting has already been started by the alternative host.

This small adjustment would help avoid confusion for our team.

Thank you!

My Zoom app keeps crashing for no reason (I don't know why). I've tried all the solutions on the internet (reinstalling, reboot, cleanup chaches, update, etc) but all of them don't take any effect, still "not responding". I even don't get any error code or troubleshoot so the crashed app doesn't let me know what is the problem. I'm very upset.
I hope someone can kindly help me because I have many schedules on it so I really really need this to be solved. The "Bolt" and "Contact Support" don't help me anything as bad as they are. Big thanks to all of you who can help me get away from this.

When I connect my AirPods Pro 2 to my Windows laptop, they work fine, I hear audio in all apps, I hear the test tone when I change volume in the Windows audio mixer. The moment Zoom opens, they stop playing. I cannot hear a thing in Zoom, I cannot hear a thing anywhere else, the headphones are effectively muted. This persists even if I kill zoom. If I disconnect and reconnect my headphones, audio works again, until Zoom is opened.

When this issue occurs, visual guides (meters) representing the audio playing in the system or Zoom app do indicate playback, but no audio is audible.

This happens only with Zoom, other communication apps are fine, repro rate on this is 100%. I am connected to correct headphones, the audio device is unmuted in the system. When these headphones are used without Zoom app, they work as expected.

Zoom does not follow normal Windows conventions, when you select the X in the upper right corner of the program it does not close (exit) the program, it just reduces it to the back ground. This is the function of the - button just over from the X button. I realize that some user want to keep zoom running at all times and it is a benefit to those users, but there are also users that do not benefit from this behavior. I know I can right click on the icon in the task bar or tray and select exit, but why should I have to do that. It is Windows convention that the - button reduces the program and the X key closes (exits) the program. This is virus like activity by zoom. 

Please get with the program and give us an option in the settings so uses can choose this action of they want it, even make it the default action. Let those that do not want it the ability to have Zoom act like a normal Windows program. 

When hosting a meeting, my Waiting Room disappears mid-meeting and I don 't get notifications and I can't see people waiting (I know they are in "a" waiting room because they either text another participant or put it in Meetup chat). I can't bring up a waiting room, and they don't seem to be able to get in even if I've disabled the waiting room. I haven't limited the number of participants (there would be twenty at most) and I have a paid membership. Is something timing out at a certain time after the start time?

We are going to build one app in zoom marketplace which will run in-client app when meeting is going on. our app is developed in reactjs(frontend) and python (backend) and llm model (AWS) which detect the deepfake detection. now we don’t have any authorization in our app, we are going to use zoom app oAuth for same.

so current flow is like that, when user install our app, it redirect to oauth URL which we have mentioned frontend url and it send ‘code’ param and its value. now this all process happnes in the browser either chrome or firefox now we wanted this ‘code’ value in our app, it means that ‘in-client’ app, so from the app we can send this code to backend using api and they can generate access and refresh token based on the code received.

Currently problem is like that, code generated but it all in chrome (external browser) while we are calling API of backend from our in-client app. so how can we fix this issue or what workflow should to follow?

The automatic hand-lowering feature disrupts the queueing process our large Fellowship uses and disrupts the flow of the meeting. This problem is universally disliked by the many thousands of members who attend our world-wide meetings. Please make it optional at the host or meeting level settings. 

Thank you. 

I'm trying to stream a meeting using a custom streaming service. 

--> I first went into my account settings and turned on live-streaming (and checked the box to allow for Custom Live Streaming Service)

--> After that I tried to do the following (As per the support links) but step #5 doesn't exist. 

""How to set up custom livestreaming

Follow the sections below to set up custom live-streaming for a meeting or webinar:

Meetings

1. Sign in to the Zoom web portal.
2. Click Meetings.
3. Click Schedule a Meeting and enter the required information to schedule a meeting.
4. Click Save to display a set of tabs with advanced options.
5. Click the Live Streaming tab, then click Configure Custom Streaming Service.""
   --------------- 
   
   The only tab that pops up regarding live streaming, does not include a section for "Configure custom streaming service" (See attached picture). 
   
   So... where do I go to configure the custom streaming service and enter my stream information, since it's no longer located where the help file says.