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Hi There,
I need advise or help with re-transcribing my audio recording to a new lanaguage. It has been 3 weeks and there has been no updates (status indicates "Transcribing...") it seems that it might not work at all
Since a month or so, my Zoom desktop client on my laptop fails to produce sound over the speakers. I can't hear any sound, others in the meeting do hear me. I have already reinstalled the app twice and followed the instructions in the support article about sound output for Realtek. Also on latest version of Windows (Windows 11 Pro, version 22H2) and have latest audio drivers (for Realtek Audio). All other apps that use my speakers (Teams, Spotify, etc) work without problems, and so is the web-version of Zoom. Just rather use the app for my meetings! Anyone with a suggestion? Hope to fix this soon!
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I am trying to shrink my screen to cut out the background edges, but I can’t see how to do this. Is anyone able to advise? I don’t want to blur my background, but iI don’t want my office to be seen. Thanks
Dear Zoom Community I have a single monthly subscription for Zoom. The check for updates is missing from my profile. The trouble shooting advice tells me to contact my IT Admin team - as a single user I don't have one, so the advice is inappropriate. How do I get the check updates back. Many thanks Lynn16
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I have a reoccurring meeting that requires users to enter 6 questions in to register. Had the meeting - went well, with no issues. But where do I find the data on the 6 questions the attendee had to fill out? 4 of the questions are required to register. Ive spent a couple hours looking at reports and reports under account management with no luck. Thanks!
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We changed the profile name of our account, yet the Chat Box has a title area that continues to show the old name. The zoom meeting does not include this old name either. We want to change it or delete it. How do we do that?
After the recent update, Zoom now makes using external and Bluetooth keyboards harder for iPad users. Now, pressing the “enter” or “return” key on your keyboard doesn’t send your message in Chat. It only opens up new lines to type on. Before the update, pressing “enter” sent the message and you could also add additional lines to it by holding down “shift” and pushing “enter.” Before the update, an external keyboard with iPadOS Zoom worked just like it does with the MacOS Zoom app, in terms of chat usability. This needs to be fixed!
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Hello: On a 2021 14" M1 Macbook Pro running a fully patched instance of macOS 12.1, I have an issue where the background is blurry and if there is more than one person on camera, Zoom will randomly try to focus on that person in the background. I have verified and/or tried the following already: 1. Virtual background is turned off (and therefore, the blurred effect is disabled). 2. Playing around with various video settings including "HD, "Touch up my appearance", and "Adjust for low light". Also tried the disabling the de-noise and hardware acceleration under advanced video settings. 3. Lighting in room is confirmed as good. 4, Zoom is updated to 5.9.1 (and apparently automatically updated to ensure compatibility with the M1 chip version). 5. Basic Mac troubleshooting included macOS updates, restarting, Disk Utility. (And one can no longer reset the NVRAM/SMC on M1 Macs anymore). Issue also occurs if external camera is used instead of built-in FaceTime HD camera. **By comparison, video in FaceTime and Photo Booth apps indicates the blurriness issue does NOT occur. Video is in crisp HD** I also tried creating another user account on the Mac; lo and behold, the issue does NOT occur. I've uninstalled Zoom, re-installed, and rebooted but issue persists. This is clearly a local user account-specific issue. Am seeking advanced troubleshooting tips without having to delete the Mac user account. The Zoom Uninstaller does a pretty good job of removing all related files in the these folders: I've also configured Finder to show all hidden files but didn't spot any other Zoom-related files. Any additional suggestions are appreciated.
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