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Report - Recording Management

GaryWong
Explorer
Explorer

Hello

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060832#h_01G7SS91H498DW8QJDGQSKRR... says that from the Portal (admin) one can get a report on total space used by Zoom recordings.

 

I don't see it on mine (from https://us02web.zoom.us/account/report?isPersonal=true#/usageReports while logged on as admin).

 

thanks!

Gary 

1 ACCEPTED SOLUTION

bstrelko
Community Champion | Customer
Community Champion | Customer

Hey, Gary - take a quick glance at your link - you're actually looking at your personal reports, not the entire account's reports.

 

Please try the following link, which should bring you where you need to go:
https://us02web.zoom.us/account/report/recording

 

For future reference, these types of reports can be found (when logged in as an admin) by navigating to [Admin]Account Management -> Reports -> Cloud Recording.

View solution in original post

3 REPLIES 3

bstrelko
Community Champion | Customer
Community Champion | Customer

Hey, Gary - take a quick glance at your link - you're actually looking at your personal reports, not the entire account's reports.

 

Please try the following link, which should bring you where you need to go:
https://us02web.zoom.us/account/report/recording

 

For future reference, these types of reports can be found (when logged in as an admin) by navigating to [Admin]Account Management -> Reports -> Cloud Recording.

needsomehelp
Newcomer
Newcomer

Hi Gary, I tried but nothing could see. Thanks for your help.

 

GaryWong
Explorer
Explorer

thx to all, especially @bstrelko  - problem solved. !!