I have 2 regular recurring meetings - one every Monday at 11am, and one every Wednesday at 6pm.  Today I discovered the meetings are no longer showing up on my list of upcoming meetings.  There's nowhere to start the meeting from.  I could recreate it, except the meeting link has been published  a number of places as they are regular office hours for virtual students.  If I find the link (like, that I sent out via email to a student in the past) it lets me start it and recognizes I'm the host, and all is well.  But how can I get it back to showing up in my list of scheduled meetings??

On a regular basis the video pauses for a second or is delayed. I also get a message that my internet connection is "unstable". Any ideas? I've had Spectrum come out and they say the internet connection is ok. They even gave me a new modem.

I use Zoom Workplace 6.2.3 on a Mac. My organization has cloud recording that is turned on for meetings.

I've reproduced this problem with 2 different computers using 3 different sound cards. When I'm in the meeting everything is fine, but the recorded video file only has sound in one channel. I'm not doing anything interesting with stereo imaging but it's annoying to have audio in one channel only when it was recorded in 2. I've double checked everything on my end - sound card, inputs etc and as I said it seems fine in the meeting and I have reproduced it on another sound card and even another laptop (all Macs tho; I don't have Windows to check). Is this a software bug being worked on? Or am I missing something obvious? Thanks.

Hi Team, 

I am looking for some support around an issue that I am facing -  recently I downloaded the latest version of zoom on my MAC laptop and from thereon I am seeing a strange behavior, let me explain the scenario step by step :- 

Step 1 : I am in a group meeting and the zoom host put a spotlight on me. 

Step 2: The host then put a spotlight on one more person. Lets say Person 2. 

Step 3: Now I am in the speaker view on my zoom and I see myself and Person 2 in spotlight and it appears "vertical" in my laptop, I see myself at the top and Person 2 is at the bottom. 

Step 4 : However, previously under this same situation (as mentioned from Step 1-3), I was able to see myself and Person2 in a side by side view when spotlighted.

I want the old view back where I can see myself and the Person2 in a side by side view. What is the setting I am missing? How can I go back to my old view since it's imp for my meetings. 

I am trying to set up a meeting in Outlook from the calendar page.   After I click on Schedule a meeting, the Zoom - Schedule Meeting window opens with the choice of Meeting ID, security, video and audio settings and then the default is to click save.   Usually that works fine up until that point.

Now when I hit save, a new window opens saying to enter a start time and duration for your event so that the end time is later than the current time.  All that I can do is click OK.

Then it becomes a blank meeting scheduler as if Zoom is not working.   None of the Zoom info populates.

How do I fix this?  I am on the Pro Plan.  Windows 11.  All the latest versions installed.

Hi,

I can use Zoom with two different email adresses. One is my private Zoom account (email1), the other is the account of an association (email2).

The association's admin granted the roll member for me in the associations account. If I log in with email2, I can verfify by my email2 that I'm definitely in the correct account an not in my private one.

Nonetheless I'm not able to see meetings the association's admin planned in the calender that is displayed for me then.

Why is this and what can the admin or I do?

regards, Andreas

I use zoom since one year ago,  with a HP Pavilion Laptop

One month ago aprox. the shared sound gets super distorted to my sharees. Is almost imposible to hear music or a record of someone  talking from videos or simply shared sound from my computer.  I tested the share with other platforms, say Google meets, skype and Teams and the shared sound goes fine to the other people in the meetings.  I upgraded zoom, my laptop devices and windows it self with no results.  If I speak the sound is fine with the laptop mic or with my head set. I also hear fine others... The issue happens only when I share my  computer´s audio. 

Does someone experience the same?  if yes how did you solve?