cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Report - Recording Management

GaryWong
Explorer
Explorer

Hello

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060832#h_01G7SS91H498DW8QJDGQSKRR... says that from the Portal (admin) one can get a report on total space used by Zoom recordings.

 

I don't see it on mine (from https://us02web.zoom.us/account/report?isPersonal=true#/usageReports while logged on as admin).

 

thanks!

Gary 

1 ACCEPTED SOLUTION

bstrelko
Community Champion | Customer
Community Champion | Customer

Hey, Gary - take a quick glance at your link - you're actually looking at your personal reports, not the entire account's reports.

 

Please try the following link, which should bring you where you need to go:
https://us02web.zoom.us/account/report/recording

 

For future reference, these types of reports can be found (when logged in as an admin) by navigating to [Admin]Account Management -> Reports -> Cloud Recording.

View solution in original post

3 REPLIES 3

bstrelko
Community Champion | Customer
Community Champion | Customer

Hey, Gary - take a quick glance at your link - you're actually looking at your personal reports, not the entire account's reports.

 

Please try the following link, which should bring you where you need to go:
https://us02web.zoom.us/account/report/recording

 

For future reference, these types of reports can be found (when logged in as an admin) by navigating to [Admin]Account Management -> Reports -> Cloud Recording.

needsomehelp
Newcomer
Newcomer

Hi Gary, I tried but nothing could see. Thanks for your help.

 

GaryWong
Explorer
Explorer

thx to all, especially @bstrelko  - problem solved. !!