I have a client with a Chromebook with a Celeron N4020 and 4GB of RAM.  He appears to be limited to six people in gallery view.  Is that a setting on his part, or is that a limitation of the CPU/RAM?

Is there a list of system requirements and limitations somewhere?  Everything I find in the knowledgebase is quite vague.

Thanks!

Buongiorno,

chiedo gentilmente assistenza nel creare una riunione professionale dove i partecipanti vedono solo l'organizzatore della riunione (e chattano solo con lui) e non possono vedere nè il numero di partecipanti nè chi partecipa e neanche vedere i loro messaggi in chat.

E' possibile?

In attesa di un Vs. cortese riscontro

Cordiali saluti

Bonjour,

Je viens d'enregistrer ma réunion. Problème j'ai lancé un enregistrement au début puis arrêté pour voir si ça fonctionnait bien. J'ai ensuite relancé l'enregistrement mais au moment de fermer la réunion, c'est seulement le premier enregistrement de test qui est apparu dans mes fichiers. Quelqu'un peut-il m'aider svp ?

Hello, I am an online teacher, and since the beginning of the school year, some students are seeing a black screen when I share my screen. I am using Zoom 5.16.6 on Windows 11 with a Lenovo laptop (not sure what indentifying Lenovo info to include). I used the Zoom standard troubleshooting, where it says to look at program settings under Manage 3D settings and to click on the cpthost.exe file, but it isn't there. My kids can't see what I'm teaching about and are being impacted by this. Please help.

My profile photo is set correctly on my profile but has suddenly stopped showing when I join a meeting or start a meeting.  I have change the photo, deleted and replaced the photo but nothing works and the profile photo is meaningful.

Can anyone suggest how I may get the profile photo to appear again please?

I received a notification that provided the link to access the Recording of a previous Zoom Meeting. After clicking on the link, a screen pops up with what appears to be a video. I press play and the timer at the bottom of the video, reflects that the video is playing. However,  I am unable to hear or see the video. There is a picture of a camera with a line across it that is displayed where the video should be seen. I assume, this is to indicate that visual of the video is not available. However, it appears that the audio is not available either. Therefore, the recording that was linked is useless.

I am part of a group that often uses share screen to play  video recordings with sound during our meetings.  Normally, we select Share Screen, select the window that contains the video, select Share Sound and select Share. Participants then mute their microphones and watch the video and hear the computer audio via zoom.  This past week Share Sound seems to have suddenly stopped working.  Participants can see the video but cannot hear sound, unless the person sharing the video leaves their microphone live with volume turned all the way up.  

Does anyone know what might be going on?  The problem occurs regardless of which participant is attempting to share the recording so it doesn't seem to be caused by the computer or individual operator.  

Would audio settings have anything to do with this problems?  Earlier, in order to hear a live performance, we were instructed to change our audio to original sound (which honestly didn't seem to make much difference to the quality of the live performance).  It has been since this that we began to experience this problem with Share Sound; although the problem occurred again today and the original sound was off.  

Any troubleshooting suggestions would be appreciated.

Thanks