I am unable to get my zoom webinar to stream to my Facebook business page. I am only offered my personal page as an option. I was able to do it without a problem last year but it no longer works.

To forestall already tried suggestions:

1) I am an administrator on the page so have level permission.

2) I have followed all of the steps in this guide: https://support.zoom.us/hc/en-us/articles/115000350406-Facebook-livestreaming-meetings-or-webinars

3) I have cleared the cache and cookies for both zoom and FB.

4) I have a Pro account

5) It has worked previously.

I am attempting the custom streaming workaround suggested here: https://support.zoom.us/hc/en-us/articles/115001777826#h_c5c43bde-b0bb-458c-96ca-8c2664b7868b

But to be honest, I cannot figure out what to put in the boxes in the attached photo.

If you know how to fix the original issue or complete the workaround. I would appreciate it.

Almost everytime I try to edit a Zoom Event email, I get an error. Either a "Scheduling Error" or some other error. To fix this I have to "Reset" the email, but sometimes that doesnt even work.. I have a lot of email experience, but I've never seen an editor more buggy/finicky. Pulling my hair out. I can't be alone.

I have been trying to get an email to be able to log into Zoom events.  I have added this email as a user to the event in ticketing.  When I do this, I get the authentication code in my email, enter it, and then it goes to the log-in page again.  It seems to only go into the actual event if you are listed as a speaker or co-host.  

A webinar shows 21 registrants. I upload a 22nd from a CSV, but receive an "existing registrant ignored" message. Yet when I check all 3 pages of registrants, they do not appear anywhere on the list and the count remains 21. Has anyone else experienced this? Are they actually registered even though they do not appear on the list?

When I upload a CSV of all 22 registrants to a new webinar, all 22 appear. So it is not that this user is banned by Zoom or the like.

We have people from Poland and other coteries who want to register but I can't see these countries in the list of countries to register from.  Am I missing a setting somewhere?  It looks like I can select Polish as a language in the automated captions, but I can't see how to get some FROM Poland registered. 

As of 4/15, the release notes said that

"Hosts can access detailed analytics reports for Video On Demand (VOD) channels. For authenticated viewers where an email address is collected, the report will show unique viewers by month and attach associated content views and engagement. For anonymous sessions where no email address is collected, the report will show viewer sessions by day along with associated content and engagement. These analytics provide increased visibility into both identifiable and anonymous Video On Demand viewers to help hosts understand overall platform usage and engagement." 

The analytics tab of my Video Channel does not show the custom registration questions or anything related to Month/time period. Is this happening for anyone else? 

Hello

I am hoping that someone can help me. 

I need to change the registration questions for webinars - I have chosen the additional questions I want and then  saved all.  I then tested it but the new questions were not there.  When I went back to the admin section the new questions I had ticked were no longer ticked.  It's as if I cant get them to save.

Has anyone else experienced this and if so did you manage to fix?

Many thanks

Kirsty

I was wondering if anyone has had to create email reminders that are unique for each session of a multi-day event?  the email reminders are setup for the whole event, but I want to customize the email reminders for specific sessions so that the email reminder is relevant to that specific event.