Hi, I can't schedule any more meetings. It's telling me that I haven't indicated a start date and duration time, when in fact I have. I don't know what to do 😞
Please help me
Have a nice day,
Céline

I found the solution but didn't know how to delete my message sorry

I am following these instructions to migrate from the old Salesforce Zoom App to the New one.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057654

It seems the bit about "Disable webinar triggers" is wrong.

Zoom sent 6500+ emails to my customers alerting them that their registration changed. Even for webinars in the past and folks who didn't even attend. 

Should this article be updated to check the box for "Avoid Webinar Tigger"? 
Or is there some other way to prevent the messaging from going out?
I haven't done the attendee migration yet because of this. 

We're hosting a webinar where we only want people to attend who we know.

We want to avoid registrants from sharing the webinar link with people we don't know, who might turn up to the webinar even though they haven’t registered. I did a test webinar, which showed me this is possible to do.

Is authentication the only way to avoid this?

We're having trouble with authentication because people aren't familiar with it, they're trying to register for the webinar using a different email with that associated with their Zoom account/profile, or they don't have a Zoom account/profile to start with. And we're worried some might find they've forgotten their Zoom password at the start of the webinar if they haven't used it for a while.

In short, authentication is an obstacle for those who aren't super-familiar with Zoom.

Anyone else found this? 

Any suggestions?

Hi All, With webinars, is there a way we could have someone else receive the email when someone registers other than just the host?  I have tried to put an additional email address in the email contact but it didn’t seem to like having more than one address.

One option is to forward on the registration when we get them but we can’t think of anyway it could be done automatically. - any ideas? 

Thanks 

I have puchased a Zoom webinar licence for my org but want to allow others in my team to view and amend or set up future webinars. How do I go about doing that? Do the individuals need to have a Zoom One Pro licence? Or do they need to have a Webinar licence? Seems a bit much as we are only holding one webinar at a time.

We regularly receive invitations to webinars from one of our suppliers.
When we try to register for the webinars, we receive the following message:
The e-mail address *********** cannot be used to register for this webinar.
We do not have a Zoom account.
What can we do to be able to participate in the webinars again?

Hello community, 

We are trying to organize a hybrid event (physical and online) using Zoom webinars. Our idea is to have a general session for everyone and then divide the groups into 2 different breakout rooms.

My questions are:

- I currently do not have the rights to add breakout rooms in webinar format. If i create a webinar now (without the rights) and then get the rights to add Breakouts, will I be able to modify the webinar already created? So as to keep the same ID.
- Can we record the breakout sessions as they occur?

- Can attendees choose their desired session on the spot?

- When the attendees arrive in the breakout sessions, can we already have a host in the session before launching it?

If anybody could help me that would be great!!

Thank you

I ran a webinar.
Can some one please explain to me:

1. What does the Approval Status Column mean? Some say approved and others have nothing
2. I have attendees with the same details (name, surname, email etc) however the login and log off times are different

I checked all the lobby-settings and adjustet the time on when the chat should be showing.

For invites with a personal link it does show the lobby chat but for people with the group invite it does not.

So I don't really know where the problem might come from.

Thank you in advance for your help!

I've set up many webinars as classic ones, but on-demand will work better for us. If I convert them will:

• the URL to the registration page change?
• the registrants keep the same URL to log in? 

By the way, I already know how to convert them, so I do not need that information. I just need the answers to the questions above. Thanks!