Zoom Events and Webinars
cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Multiple hosts for recurring webinars

I regularly schedule "series" of webinars. Each webinar is run by a different host, and I want to be able to set this up in advance. Is there a way to do this?

Camera Settings reset every time I turn video back on

My camera setting (primarily when i "zoom in" my Logitech MeetUp camera) appears to reset every time I turn my camera back on during my webinar. Is there a way to get Zoom to save my preferred camera setting? I am constanting having to zoom my camera... Show more

My camera setting (primarily when i "zoom in" my Logitech MeetUp camera) appears to reset every time I turn my camera back on during my webinar.  Is there a way to get Zoom to save my preferred camera setting?  I am constanting having to zoom my camera back on each time i toggle the Video back on.


Show less

reply-icon Latest Reply - 

Billing plan

 I have paid for the Pro plan and today when I entered my profile I received a notification to do billing plan.And also meetings I have created are gone.Can you please explain what is happening?

Resolved! email column empty on participants reports

Since few months i don't see the email address on webinar participants reports.Indeed when I watch the report with participants, the email column is empty and this information is very important for me to identify the participants at my webinars.Few m... Show more

 

Since few months i don't see the email address on webinar participants reports.

Indeed when I watch the report with participants, the email column is empty and this information is very important for me to identify the participants at my webinars.

Few months ago, yet, emails were visible and i don't understand why this is no longer the case.

Have you an idea to solve this problem ?

 

 

Thank you very much for your answer !

Thomas


Show less

reply-icon Latest Reply - 

Webinar video recordings

We have a monthly webinar, and the recording is saved to my computer. In the past, when watching the recordings, I was able to see all the speakers/panelists and the screen share presentation. Recently, something changed, and we can no longer see any... Show more

We have a monthly webinar, and the recording is saved to my computer. In the past, when watching the recordings, I was able to see all the speakers/panelists and the screen share presentation. Recently, something changed, and we can no longer see any of the speakers in the recordings. SOS!


Show less

Add Event to Your Calendar link in Zoom Events confirmation email

Hi, I've set up a webinar in Zoom Events and configured the email notification to be sent when someone pre-registers (see screenshot):The links in the Add Event to Your Calendar section don't work – for some reason they link to the Zoom home page. An... Show more

Hi, I've set up a webinar in Zoom Events and configured the email notification to be sent when someone pre-registers (see screenshot):

The links in the Add Event to Your Calendar section don't work – for some reason they link to the Zoom home page. Anyone else having this issue, or know of a fix?

 

Thanks


Show less

reply-icon Latest Reply - 

Zoom registration email Footer customizable? (social media links)

Hello Zoom community,my question is whether the footer of the registration emails can be changed?In confirmation emails and webinar invitations, I always see the social media icons from zoom in the footer of the emails. Clicking on it always takes a ... Show more

Hello Zoom community,

my question is whether the footer of the registration emails can be changed?

In confirmation emails and webinar invitations, I always see the social media icons from zoom in the footer of the emails.

 

Clicking on it always takes a person to zoom's social media accounts - I would like to change this so that our own accounts are stored here, but I can't find the option for this in the settings, even as an admin

can anyone tell me if there is an option to change this?

 

thanks in advance!


Show less

Resolved! Webinars unique Link substitute

We host webinars frequently, I wanted to know if there is a way to insert the unique link in an add to calendar button, confirmation email or even SMS message through integrations with Hubspot or Zapier.We need to send out reminders, but the only lin... Show more

We host webinars frequently, I wanted to know if there is a way to insert the unique link in an add to calendar button, confirmation email or even SMS message through integrations with Hubspot or Zapier.
We need to send out reminders, but the only link we can share is the generic one, which leads to the registration form from Zoom. 


Show less

reply-icon Latest Reply - 

Trouble with Playback of Webinar recording

My webinar was recorded locally and the file is double_click_to_convert.zoom and it will not open. The error says that the Application "Transcode" cannot open. The Chatbot says it should be an MP4. Which I have seen in the past on other recodings. An... Show more

My webinar was recorded locally and the file is   double_click_to_convert.zoom and it will not open.  The error says that the Application "Transcode" cannot open.  The Chatbot says it should be an MP4.  Which I have seen in the past on other recodings.  Any ideas??


Show less

reply-icon Latest Reply - 

Zoom keeps crashing when sharing my screen

Over the past 2 weeks, my zoom keeps crashing every time I share my screen. What is going on? Is anyone else experiencing this and what is the solution? It is very frustrating for me when I'm trying to do a presentation and zoom starts acting up. I'v... Show more

Over the past 2 weeks, my zoom keeps crashing every time I share my screen.  What is going on?  Is anyone else experiencing this and what is the solution?  It is very frustrating for me when I'm trying to do a presentation and zoom starts acting up.  I've never had an issue as terrible as this with Zoom.  

 

 


Show less

reply-icon Latest Reply -