Zoom Events and Webinars
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Important updates from Zoom Support:
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Webinar screen sharing crash with last version

Today during a webinar zoom crashed twice while sharing my screen and showing some videos. This has never happened before o nthe same machine since I upgraded.

 

Any idea on how to prevent this from happening?

Thank you.

Resolved! Adding a custom language to Interpretation on Webinar

I am organising a ZOOM Webinar next week and I need to add a custom language for the interpretation, which is missing from the default listed languages.I went to "Account Management" > "Account Settings" > "In Meeting (Advanced)" and turned on "Langu... Show more

I am organising a ZOOM Webinar next week and I need to add a custom language for the interpretation, which is missing from the default listed languages.

I went to "Account Management" > "Account Settings" > "In Meeting (Advanced)" and turned on "Language Interpretation". I then added a custom language, but when I went back to the Webinar, the custom language does not appear. I tried preparing a ZOOM meeting just to check if the change was reflected there, but the custom language is still not appearing.

Can someone please help me with information on how to do this?


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Let Z-SPAN! provide you with Zoom Events guidance, techs, or producers

Are you a current or potential Zoom Events licensee looking for guidance and support? As the leading Zoom Community Champion in 2023, I've helped numerous Zoom Events users and made many friends among experienced Zoom Events producers ready to help y... Show more

Are you a current or potential Zoom Events licensee looking for guidance and support? As the leading Zoom Community Champion in 2023, I've helped numerous Zoom Events users and made many friends among experienced Zoom Events producers ready to help you with Zoom Events in any of these areas:

  • Pre-sales guidance on choosing Pay Per Attendee licenses versus "Unlimited" licenses (which aren't really "unlimited")
  • Help navigating the maze of options available just to get started with your event
  • Technical staff to assist with session production during the event
  • An experienced event producer to develop and run with your event

My group of Zoom-Skilled Producers is here to help you. We are affiliate producers around the world, with a broad base of experience developing Zoom Events and Sessions.

Get a Free 30-Minute Consultation

Visit the Z-SPAN web site and schedule a 30-minute consultation. During this consultation, I'll ask you about your event production needs, then put you in touch with an ideal match from our team of experienced Zoom Events producers. Don't let the complexities of Zoom Events hold you back. Get the affordable, expert help you need early to make your event a success. Schedule your consultation today and let's get started!

https://Z-SPAN.com 


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webinar setting

I am trying to broadcast a webinar or meeting to a facebook group Live session - so we can have both screen share and my picture.. They have disabled third party app integrations but still take RTMP connection which I set up. I tried through the live... Show more

I am trying to broadcast a webinar or meeting to a facebook group Live session - so we can have both screen share and my picture..  They have disabled third party app integrations but still take RTMP connection which I set up.  I tried through the livestreaming app and also set up the RTMP on a scheduled webinar. 

 

 I am getting this error both ways, any advice?  I have already restarted and reset the connections several times - error failed to connect to zoom services.  Please refresh the app. Logging out of all streaming platforms and adding these again may solve the problem. If the error persists, contact support.


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Webinar URL not generating preview on socials?

Our webinar URLs that we share on socials do not generate a link preview with the webinar topic text or banner image. Seems like a pretty core piece of functionality. I've looked into the issue and it seems that there's a problem with the robot.txt f... Show more

Our webinar URLs that we share on socials do not generate a link preview with the webinar topic text or banner image. Seems like a pretty core piece of functionality. 

 

I've looked into the issue and it seems that there's a problem with the robot.txt file associated with the zoom domain that we have no access to. 

 

Has anyone else experienced this, and is there a way to fix the issue? It's unclear why this happens and what triggers the issue, but I have encountered the problem several times in the last few months. 


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Adding Alternative Host to the webinar

I have tried to add an alternative host to the upcoming webinar, but I couldn't able to add it shows error like "Unable to assign this user as an alternative host at this time"

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Facebook Live Stream - Page not in dropdown

I am the owner of many pages, however, one page is not displaying in the dropdown box when I try to stream live to Facebook. I have it selected with the page allows apps

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Support for Events/Webinars

Good Day, I hope this message finds you enjoying your week. Although, I am using a basic zoom account, a friend has either a zoom pro or business account. They are hosting a gathering in person and on-line. I need to understand the features of what a... Show more

Good Day, 

 

I hope this message finds you enjoying your week. 

 

Although, I am using a basic zoom account, a friend has either a zoom pro or business account. They are hosting a gathering in person and on-line. I need to understand the features of what a zoom pro or business account can do as well as what technology they will need, so I can assist with the set up. I tried speaking with someone in sales support and they essentially said because I have a basic account they could not provide me with any assistance or transfer me to technical support.

 

Could someone kindly advise what I would need to do to set up a gathering for both in-person and online (max 150-200 people) ? I am only using an phone camera with a tripod and will only be showing the speakers at the event. For privacy purposes, I would like to be able to block the attendees ability to record the event, and have the attendees online have their speaker volume blocked during the event. 

 

Any support and advice is sincerely appreciated. 

 

Thank you


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LIVESTREAM on FACEBOOK PAGE

I found difficulties to livestream ZOOM on My company Facebook page. 

My zoom account is somehow automatically connected to my personal facebook account. 

How do I change my facebook account on ZOOM ? 

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Resolved! Zoom recorded webinar thumbnail

I recently did a webinar and recorded it through zoom. I then downloaded the MP4 file and uploaded it to my website. When the file was uploaded it is showing a thumbnail in the middle of the presentation. I cannot figure out how to get the thumbnail ... Show more

I recently did a webinar and recorded it through zoom. I then downloaded the MP4 file and uploaded it to my website.

 

When the file was uploaded it is showing a thumbnail in the middle of the presentation. I cannot figure out how to get the thumbnail to represent the first slide in the presentation.

 

In chatting with zoom support, they told me that it is not possible and that zoom selects a random slide from your presentation to display as the thumbnail. I have a hard time believing this is true.

 

Thanks for any advice anyone can provide.


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