Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Resolved! Production Studio Troubleshooting

Hello! I used the Production Studio for the first time today for a webinar -- mostly to incorporate a branded wallpaper and better layout for a shared screen and speaker video. It looked really good for me in the Production Studio preview and live sc... Show more

Hello! I used the Production Studio for the first time today for a webinar -- mostly to incorporate a branded wallpaper and better layout for a shared screen and speaker video. It looked really good for me in the Production Studio preview and live screens, but the whole screen (wallpaper, slides, speaker video and name tag) looked distractedly blurry for a co-worker who jumped in the webinar as an attendee. Same deal for the Production Studio version of the recording, which apparently only had a 640x360 frame width/height.

 

Has anyone else experienced anything similar or have an idea why the recording and attendee view turned out so blurry? I thought maybe it could have something to do with the resolution of the wallpaper but was coming up empty on any other theories. Thanks in advance for any help or insights!


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Registrations with missing tracking link

I routinely use tracking links when setting up a webinar each month, and I share only these tracking links to potential registrants. Yet each month (out of typically about 200 attendees) a small number - 1 to 3 each time - show no source link in the ... Show more

I routinely use tracking links when setting up a webinar each month, and I share only these tracking links to potential registrants. Yet each month (out of typically about 200 attendees) a small number - 1 to 3 each time - show no source link in the attendance report: the field is blank. 

 

Can anyone explain how this might arise?


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US Attendees only for webinars?! How do I change this?

I get the message my webinar is for US residents only and don't see where/how to change this, please support 

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I am unable to add an alternate host.

The alternate host meets all the license requirements and prerequisites. In past webinars this year I have been able to add this person, but at times an error message "only paid users can be added as an alternative host".So, this issue seems to be in... Show more

The alternate host meets all the license requirements and prerequisites.   In past webinars this year I have been able to add this person, but at times an error message "only paid users can be added as an alternative host".

So, this issue seems to be intermittent, but I need to add this person to future Webinars.  


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Registration Report Results

When I generate a Registration Report, it shows everyone who attended signed up within a 15 minute period before and after the start date and time of the webinar? I would think it would show the actual registration dates. What have I misconfigured? O... Show more

When I generate a Registration Report, it shows everyone who attended signed up within a 15 minute period before and after the start date and time of the webinar? 

I would think it would show the actual registration dates. 

What have I misconfigured? Or is this the way it's supposed to look.

ps.. I have tun the attendee report as well, and it's different th


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Resolved! Events Registration Information with answers to custom questions

I can't find the registration custom question information for the event. Where would I find that? I downloaded General Ticket Registration which doesn't have that information. Once in a while, that CSV file has no information. I saw it one time coupl... Show more

I can't find the registration custom question information for the event. Where would I find that?

 

I downloaded General Ticket Registration which doesn't have that information. Once in a while, that CSV file has no information. I saw it one time couple of days ago, and now it is missing. Please can someone help. Chatbox isn't helpful either. The event is in 3 days and I don't have the complete data yet. Any help is appreciated. I feel like it was a mistake of using the zoom events. I should have gone with regular webinar.


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How can I see Q&A post webinar and list of people that registered?

Hi, I wanted to know if there is a possibility to see the Q&A section of a webinar once it is over? In my recording I only what was happening on the screen but not the Q&As.Also is there a way to see the emails of those that registered (not those tha... Show more

Hi, 
I wanted to know if there is a possibility to see the Q&A section of a webinar once it is over? In my recording I only what was happening on the screen but not the Q&As.
Also is there a way to see the emails of those that registered (not those that attended) after the webinar? If not how should I do it going forward to get access to that infomation?
Thanks


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reply-icon Latest Reply - 

Zoom Webinar registration export missing fields

We recently hosted a webinar and in the registration form it included Country/Region and Job Titles etc. But when I went to export the registrants and/or attendees from Reports the CSV file only shows First name, last name and email, and is blank for... Show more

We recently hosted a webinar and in the registration form it included Country/Region and Job Titles etc. But when I went to export the registrants and/or attendees from Reports the CSV file only shows First name, last name and email, and is blank for all the other information we should have collected. We have Zoom pro. Does anyone have a solution to getting ALL the data from the registrants AFTER a Zoom Webinar has finished.


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Resolved! Hyperlinks in Follow Up Emails

Can someone tell me if hyperlinks in Follow Up emails are still not available? We do multiple webinars throughout the year and send out the recordings (these are edited and uploaded to vimeo) with the follow up email. It looks so unprofessional to ha... Show more

Can someone tell me if hyperlinks in Follow Up emails are still not available? We do multiple webinars throughout the year and send out the recordings (these are edited and uploaded to vimeo) with the follow up email. It looks so unprofessional to have to add the full vimeo link rather than hyperlink.

 

An example is given when you first go to the template but that doesn't work either 

a href=http://www.example.com>Example</a>

Any help would be appreciated!


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Resolved! Excess number of attendees

My Zoom license is up to 100 meeting attendees. What happens if 110 people try to log in to my meeting? Are the extra 10 just unable to join the meeting? Are they able to join the meeting but we get charged for them?We have an upcoming meeting and so... Show more

My Zoom license is up to 100 meeting attendees. What happens if 110 people try to log in to my meeting? Are the extra 10 just unable to join the meeting? Are they able to join the meeting  but we get charged for them?

We have an upcoming meeting and someone has shared the invitation to a large group. Thanks.


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