Are people who call into a webinar registered? Are they connected to their registration on reports?
We have a registration form for all of our webinars. When I generate reports, I see the phone numbers of people who are connected by phone. Are those people also signed on through a device to see the visuals, or are they just listening? Did they register? Are they connected to their registration form? It's problematic because we issues certificates and we need to know who those people are.
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