Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Having a trouble downloading reports!

I host a webinar with a survey set up at the end of the session every month, and I can usually download the Attendee Report and Survey Results. However, nothing shows up when I filter a date on Step 2: Choose a Webinar this time. Would you be able to... Show more

I host a webinar with a survey set up at the end of the session every month, and I can usually download the Attendee Report and Survey Results. However, nothing shows up when I filter a date on Step 2: Choose a Webinar this time. Would you be able to help me with this?   

 

 

 


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Registration

Couple of questions for a webinar - We are trying to embed the zoom registration form in our landing page- The registration form will have First NameLast nameEmailCompanyWe will have 5 sessions mentioned on this form each happening every second week ... Show more

Couple of questions for a webinar 

- We are trying to embed the zoom registration form in our landing page

- The registration form will have 

    • First Name
    • Last name
    • Email
    • Company
    • We will have 5 sessions mentioned on this form each happening every second week the same time. Can the attendee click on the session they would like to attend
    • If yes, will the attendee receive say three (depending on the session) they attend separate links as calendar invites - their unique link. 

Please advise.


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Rescheduling or Duplicating a Past Webinar

Is is possible to reschedule or duplicate a past webinar AND keep the existing registered participants? I want to assure that those who have registered will still have access to the event. If the date is changed to the new date are updated notificati... Show more

Is is possible to reschedule or duplicate a past webinar AND keep the existing registered participants?

 

I want to assure that those who have registered will still have access to the event.

 

If the date is changed to the new date are updated notifications sent?

 

Thank you


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reply-icon Latest Reply - 

Why are Zoom Events unavailable in some EU countries

Good day, I have a paid Zoom Event set up with Stripe and someone from Denmark is interested but Denmark is not listed in the article below:https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063856 The article ends with "Note: If an e... Show more

Good day, I have a paid Zoom Event set up with Stripe and someone from Denmark is interested but Denmark is not listed in the article below:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063856

 

The article ends with "Note: If an event—free or paid—restricts access to specific countries or regions, then users located in those countries or regions will not be allowed to register for and join the event."

 

Why? 

 

The article provides no useful information as to why this restriction is in place for countries in the EU.  Attendees who are blocked from attending a paid web event should be given some kind of explanation.  Why is France, Spain, and Switzerland allowed but not Denmark?  Is it local government restrictions, taxes, etc?  Did Zoom just decide they didn't want to do any event business in Denmark?  Stripe's documentation supports Denmark so its not a Stripe problem.

 

Given Zoom provided the whitelist on their support page, Zoom owes its customers a good explanation as to why these restrictions are necessary.


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reply-icon Latest Reply - 

Emails translated into Italian for Zoom Events

Good morning,we noticed that Zoom Events does not provide for the translation of emails into Italian. If I set a reference template to be reproduced in future events, the email editing page does not include placeholders such as [title] or [date event... Show more
 

Good morning,

we noticed that Zoom Events does not provide for the translation of emails into Italian. If I set a reference template to be reproduced in future events, the email editing page does not include placeholders such as [title] or [date event], I would have to enter the event title by hand and correct it in future events. Furthermore, already composed blocks such as "registration" or "view event" cannot be translated. For us this means that we create registration pages for our events in Italian but we manage communication via email in English. Inconsistent experience for our users.

Thank you.

Greetings.


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Which Zoom platform to choose?

All, I am hosting a 3 day virtual event in August. I'll have 130ish participants. I need a space for multiple hosts to have access and the ability to divide participants into breakout rooms throughout the event. I see that I have options of Zoom webi... Show more

All,

 

I am hosting a 3 day virtual event in August.  I'll have 130ish participants.  I need a space for multiple hosts to have access and the ability to divide participants into breakout rooms throughout the event.  I see that I have options of Zoom webinar or Zoom session.  Ideas of which could accommodate these needs??  Thanks for any help!


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reply-icon Latest Reply - 

Resolved! Unable to Create an Additional Hub in Zoom Events with Unlimited License

Hi Zoom Community,I am currently facing an issue with creating an additional hub in Zoom Events. Our organization has a Zoom Events "Unlimited" license, and we have around 90 unused licenses. Despite this, we are unable to create more than one hub fo... Show more

Hi Zoom Community,

I am currently facing an issue with creating an additional hub in Zoom Events. Our organization has a Zoom Events "Unlimited" license, and we have around 90 unused licenses. Despite this, we are unable to create more than one hub for one account. 

From what I understand, the Unlimited license is limited to a single hub. We are a company of 500 employees and need to manage multiple hubs under the main owner for different groups. My role involves managing these hubs along with volunteers assigned to each hub.

Here are some details:

  • We have multiple Zoom Events Unlimited licenses.
  • We tried to set up multiple hubs under the main owner, but it didn’t work.
  • The support article on Zoom mentions that to create multiple hubs, we might need multiple Zoom Events Unlimited licenses, which seems redundant given our unused licenses.
  • We need to manage volunteers without creating new email addresses for each of them, and each hub is dedicated to a specific group of volunteers.

Is there a way to create an additional hub without having to purchase more licenses? Are there any workarounds or specific steps we need to follow to utilize our existing licenses better?

Any guidance or suggestions would be greatly appreciated.

Thank you!


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reply-icon Latest Reply - 

How to stop non work emails registering for webinar

Hi, 

 

I'd like to stop registrants for upcoming webinar using Gmail or Yahoo accounts. We only want company emails. Is there a way to toggle this on ? 

reply-icon Latest Reply - 

Webinar registration authentification issue

We have people trying to register for a webinar. Some people are signing up without issue. Other people get a message saying only authorised participants can register.In the settings area, I have the only Requiring authentication to join a meeting/we... Show more

We have people trying to register for a webinar.

 

Some people are signing up without issue.

 

Other people get a message saying only authorised participants can register.

In the settings area, I have the only Requiring authentication to join a meeting/webinar  settings turned off, but in the webinar section where the webinar is set up, it is saying it is turned on and I can't seem to turn it off.


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reply-icon Latest Reply - 

Can I upload more email addresses than my webinar license is designed for?

Hi!I have a webinar license of 500. We have more than 500 emails we want to invite to the webinar. We know not everyone will attend live. Can we simply upload all the emails, giving everyone the right to try to log in knowing that there will be a per... Show more

Hi!

I have a webinar license of 500. We have more than 500 emails we want to invite to the webinar. We know not everyone will attend live. Can we simply upload all the emails, giving everyone the right to try to log in knowing that there will be a percentage of no shows?

Or are we limited to uploading the number of emails that reflects the webinar 500 license?

Thanks!


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