Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Webinar Upgrade

If I will schedule a Webinar for 1000 participants, then when the webinar date is near and we need to make it from 1000 to 3000, is that a new subscription? will i be charged twice, for 1000 and another for 3000?

reply-icon Latest Reply - 

Registrants for my webinar are not receiving their reminder emails when they should

I have my reminders set at one day and one hour before the webinar. I have had several tell me that they did not receive their email, or the email came an hour later than it should, like something is wrong with the time zone. How do I fix this?

reply-icon Latest Reply - 

Zoom Events Email Builder

Can you please add the resources to the registration content block for emails? That way we can email the links to resources in advance of the meeting/webinar.

Zoom invitations missing + sent again after the webinar

Yesterday we hosted webinar. There were problems with receiving link to join, especially for people who we manually approved the day (they didn't receive it). What could be wrong? Notifications were set for one day and one hour before the webinar.Lat... Show more

Yesterday we hosted webinar. There were problems with receiving link to join, especially for people who we manually approved the day (they didn't receive it). What could be wrong? Notifications were set for one day and one hour before the webinar.

Later that day, two hours after we finished our webinar, Zoom send another invitation for that webinar to everyone - why would it send it again after its done?

 

Thank you.


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CSV Imports and Language Options

Is it possible to specify the language of your webinar attendees so that when you import them into zoom, they are sent the webinar confirmation email in their preferred language? (In our case we want English or French)If yes, where do you configure t... Show more

Is it possible to specify the language of your webinar attendees so that when you import them into zoom, they are sent the webinar confirmation email in their preferred language? (In our case we want English or French)


If yes, where do you configure that email?

 

There is also no guarantee that any/all attendees have a zoom account.

 

Thx.


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WHY IS ZOOM ALLOWING PEOPLE TO SPAM US USING THEIR SYSTEM?

Is anyone else getting spam emails from scammers using the Zoom system and why is Zoom not doing anything about it. This is crazy and I will pull my company out of this product if nothing is done. The emails do not even allow for reporting spam. This... Show more

Is anyone else getting spam emails from scammers using the Zoom system and why is Zoom not doing anything about it. This is crazy and I will pull my company out of this product if nothing is done. The emails do not even allow for reporting spam. This is crazy.


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reply-icon Latest Reply - 

I want to stop getting the spam emails from Zoom. <***********>

I want to stop getting the spam emails from Zoom. <***********>Is there a setting in my account that I can set to not get emails from Zoom?I got an email stating the I registered for a webinar and a link to cancel registration.This is annoying as it ... Show more

I want to stop getting the spam emails from Zoom. <***********>

Is there a setting in my account that I can set to not get emails from Zoom?

I got an email stating the I registered for a webinar and a link to cancel registration.

This is annoying as it was a lie, I never registered and this is SPAM.

This is a continuing problem!


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reply-icon Latest Reply - 

Error code: " !An error was encountered when processing your request " after Sessions CSV upload

This is a Zoom Events problem. Yesterday I tried to upload a file with 79 Sessions in it to the Event Content -> Sessions area. I immediately received the error: ! An error was encountered when processing your request Now whenever I go to the Session... Show more

This is a Zoom Events problem. Yesterday I tried to upload a file with 79 Sessions in it to the Event Content -> Sessions area. I immediately received the error: ! An error was encountered when processing your request 

 

Now whenever I go to the Sessions area I continue to get this error message along with a spinning cursor. I see no Sessions and there is not even a button to add Sessions manually.

 

It's been over 8 hours. I've tried logging out and logging back into Zoom. I tried clearing browser cache. I tried a different browser. No help.

 

Has anyone else experienced this and how did they resolve it?

 

I have a ticket open with Zoom but have had no response yet.

 

I'm in dire straits as my event will start in less than a week and I have over 100 paid registrants.

 


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Collaborating on the management of a webinar

My colleague and I are in charge of running webinars for our organisation. Our organisation has a Pro account, and we are both Workplace Pro users on this account. If I set up a webinar via my account, is there a way for my colleague to be able to co... Show more

My colleague and I are in charge of running webinars for our organisation. Our organisation has a Pro account, and we are both Workplace Pro users on this account.

 

If I set up a webinar via my account, is there a way for my colleague to be able to collaborate on the setting up of this webinar via her account? For example, update the description, manage registrations, access the reports and the recording?

 

We understand the Co-Host aspect which is useful for the actual running of the webinar, but would like to collaborate more on the pre and post event aspects of this.


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Personal meetings/webinar links for 300+ attendees

1) Could you please tell if the information provided in the post https://community.zoom.com/t5/Zoom-Events-and-Webinars/Is-there-a-way-to-access-personal-webinar-links/m-p/162197 is still valid?2) If we would like to use personal links to join each a... Show more

1) Could you please tell if the information provided in the post https://community.zoom.com/t5/Zoom-Events-and-Webinars/Is-there-a-way-to-access-personal-webinar-links/m-p/162197 is still valid?

2) If we would like to use personal links to join each attendee, all attendees need Zoom accounts (although free accounts should be sufficient for this purpose)?

3) We would like to organize a meeting for more than 300 people, with personalized links for each participant to join. To do this, we need the Zoom webinar 500 plan + Zoom Workplace pro license, at minimum?

4) Also, does the Zoom webinar 500 plan mean 500 attendees for the whole month in total, or it means there can be a maximum of 500 active attendees at the same time?


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