Hi, I am creating a multi-session event and there will be eight different ticket types (Early bird/standard; standard/low income; and virtual/in-person). Is it possible to duplicate an existing ticket, including its customised registration questions, or do I have to fill out every field (including 9 custom registration questions) for all eight ticket types?

Thanks

Please help! I just completed a 4 hour Webinar and only the audio was recorded on in my Cloud. I have checked my settings, nothing has changed from previous webinars where I was able to get audio & video. 

Would love to know 1. What went wrong? 2. Is there a way that I can get the video? 3. How do I prevent this from happening again? 

Hello-

In order to add someone as an alternate host to a webinar - does the alternate also need a webinar license? The alternate has a paid business license. Our end users want another person to be able to join the practice session. I am not sure if this is possible without both having webinar licenses.

Hey ihr Lieben, ich nutze bereits viele Jahre Zoom und haben auch immer Musik im Hintergrund gehabt.

Seit April habe ich Probleme in einem Meeting meine Musik im Hintergrund abzuspielen. Ich wechsle zwischen Mac und dem normalen PC und habe teilweise auch Mikrofone ausprobiert. Natürlich habe ich bereits unter Audio die Einstellung gesetzt, dass die Hintergrundgeräusche sehr laut aufgenommen werden aber es funktioniert einfach nicht mehr. Was kann ich tun?

Kurz:

Ich rede im Meeting und möchte auch Musik spielen dabei bzw. wenn ich leise bin ABER es kommt bei den Teilnehmern immer nur abgehackt an oder nur kurz der Start der Musik. 

Danke für eure Hilfe.

Lg

Hi there,

I have a series of 7 recurring webinars, however they aren't every week so I deleted the occurrences I didn't need. 

Now, I am trying to set one of the webinars from December 19th to 12th, but it's giving an error that the date/time conflicts with an existing occurrence. 

I looked in recently deleted webinars and there is nothing there, since it's been longer than 7 days.

Is there any way to fix this?

Hello.

I am an interpreter who has worked on Zoom very frequently in the past four years. Recently, I have noticed that the original sound from the floor can be heard in the background when listening to my colleagues' relays.

Let's say the original sound is Japanese, and I am listening to my colleague's English. Although my colleague's voice is louder than the original sound, I can still hear it in the background, which is extremely distracting.

Other interpreters have told me that they have the same issue.  So, I can safely say that it isn't a problem with my headset (Plantronics Blackwire 8225). 

Is there an audio setting I can enable to prevent this situation? 

I really appreciate any help you can provide.

Bonjour, j'enregistre mon webinaire zoom avec partage d'écran. La vue des participants est la même que celle de l'hôte. Je fais différents paramètres, tantot vue standard pour voir le panéliste en plein écran et tantot tous les panélistes en cote à cote de la slide qui est présentée. Quand je télécharge mon enregistrement, on ne voit que le partage d'écran. J'ai besoin de récupérer mon enregistrement avec la vue en plein écran sur le panéliste qui parle. J'ai besoin d'aide svp 

I have created a webinar and included a practice session option in it. The host started the webinar for 5 mins and then after the actual webinar, participants joined the webinar. After using the Get Participants list of webinar API I am getting both the time of the host i.e. the practice session time and the real webinar time in just one object, can someone please help me segregate them?