Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Unable to track Zoom Tracking Source field value to Zapier Trigger

Hello, I'm seeing an issue bringing the Tracking Source Name or Tracking Source URL into the Zoom trigger, though it is showing my test source on the Zoom side. Any ideas as to how we can get the tracked source logged in Zoom to flow thru to Zapier? ... Show more

Hello,

 

I'm seeing an issue bringing the Tracking Source Name or Tracking Source URL into the Zoom trigger, though it is showing my test source on the Zoom side. Any ideas as to how we can get the tracked source logged in Zoom to flow thru to Zapier? It looks like Zapier acknowledges that it is a value, it's just not populating.

 

Thank you!


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Zoom Webinar Api Access Issue

My requirement is to pull webinar data from zoom for couple of user accounts. Currently our zoom admit created the app and shared us the client id and secret key with that I'm able to generate a access token but when I try accessing webinar api with ... Show more

My requirement is to pull webinar data from zoom for couple of user accounts. Currently our zoom admit created the app and shared us the client id and secret key with that I'm able to generate a access token but when I try accessing webinar api with previously generated access token I'm response getting 'Code - 1001, Message - User does not exist'. Our admin is saying he has given all the permission and the user I'm trying is also exist in the system but I'm not able get the api response. Kindly guide me here.


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HELPPPPP please with "Advanced Video CMS"

Hi y'all,I have a Zoom Workplace account (paid) + a Zoom Events account (paid). I signed up specifically to use the Simulive but in the Hub I am told I need a "Advanced Video CMS license" in order to upload a video. I've been trying for 2 weeks to pu... Show more

Hi y'all,

I have a Zoom Workplace account (paid) + a Zoom Events account (paid).  I signed up specifically to use the Simulive but in the Hub I am told I need a "Advanced Video CMS license" in order to upload a video.  I've been trying for 2 weeks to purchase or even get pricing but Zoom sales has been absolutely awful (bounced from person to person, can't even get simple pricing yet.  

Does anyone know how I could get this working quickly, my webinar is tomorrow 😞 

Greg


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Error code 13218

We are trying to get users to join a webinar without the Zoom link but rather with the meeting ID but we get Error Code 13218 and we do not know how to troubleshoot it. Is it just a feature that is not allowed when doing webinars? 

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Export webinar links for all registrants

OK, wanting to export the unique access links for all webinar registrants into my CRM, so I can sms reminders about the meetings (with the sms containing the access link). Anyone done this? ANy integrations that can suck out the unique URLs?

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Webinar Registration - Removing Last Name Field

When setting up registration for a webinar, I see where the last name field can be made optional. However, is there a way to remove the last name field entirely so that it does not even show up on the registration page?I appreciate any help you can p... Show more

When setting up registration for a webinar, I see where the last name field can be made optional. However, is there a way to remove the last name field entirely so that it does not even show up on the registration page?

I appreciate any help you can provide.


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Webinars: Default to Chat with All

Is it possible in a webinar to have the Chat default be to All? Right now, it defaults to Hosts and Panelists and attendees need to remember to change to All. We would like this reversed for webinars, the default is Chat comments are visible to all u... Show more

Is it possible in a webinar to have the Chat default be to All?  Right now, it defaults to Hosts and Panelists and attendees need to remember to change to All. We would like this reversed for webinars, the default is Chat comments are visible to all unless Hosts and Panelists is specifically chosen. Our attendees often forget to change the selection and so the discussion is being lost.


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How to test out a poll in a practice session and join as a participant

Hello,We would like to test out a poll in a practice session, a few days before the webinar. The practice session would be used a second time, just before the webinar.Apparently, if we test it out, the poll will be deactivated. Is it possible to recr... Show more

Hello,

We would like to test out a poll in a practice session, a few days before the webinar. The practice session would be used a second time, just before the webinar.

Apparently, if we test it out, the poll will be deactivated. Is it possible to recreate the poll after the practice session? Also, I don' t know how to join the practice session as a normal participant  to see how the poll looks like. Is there a way to get this view? 

Thank you.


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Webinar Chat enabled with reactions and hyperlinked text

It would be great if webinar chat was structured the same way as Meeting chat with the ability to react to a message and hyperlink text in the chat versus having to post the actual link. 

Zoom webinar has blanked out 2FA phone number

On my work computer (PC) I can login to Webinar using 2FA.  On my home computer (Mac), when I try to log into Webinar 2fA, click on the try another way, my phone number is blanked out saying not accessible on this device?