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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Collaborating on the management of a webinar

My colleague and I are in charge of running webinars for our organisation. Our organisation has a Pro account, and we are both Workplace Pro users on this account. If I set up a webinar via my account, is there a way for my colleague to be able to co... Show more

My colleague and I are in charge of running webinars for our organisation. Our organisation has a Pro account, and we are both Workplace Pro users on this account.

 

If I set up a webinar via my account, is there a way for my colleague to be able to collaborate on the setting up of this webinar via her account? For example, update the description, manage registrations, access the reports and the recording?

 

We understand the Co-Host aspect which is useful for the actual running of the webinar, but would like to collaborate more on the pre and post event aspects of this.


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Personal meetings/webinar links for 300+ attendees

1) Could you please tell if the information provided in the post https://community.zoom.com/t5/Zoom-Events-and-Webinars/Is-there-a-way-to-access-personal-webinar-links/m-p/162197 is still valid?2) If we would like to use personal links to join each a... Show more

1) Could you please tell if the information provided in the post https://community.zoom.com/t5/Zoom-Events-and-Webinars/Is-there-a-way-to-access-personal-webinar-links/m-p/162197 is still valid?

2) If we would like to use personal links to join each attendee, all attendees need Zoom accounts (although free accounts should be sufficient for this purpose)?

3) We would like to organize a meeting for more than 300 people, with personalized links for each participant to join. To do this, we need the Zoom webinar 500 plan + Zoom Workplace pro license, at minimum?

4) Also, does the Zoom webinar 500 plan mean 500 attendees for the whole month in total, or it means there can be a maximum of 500 active attendees at the same time?


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Resolved! Zoom Events upload sessions through CSV and uploading Speakers through CSV seems to not work

I have a Zoom Event set up and it has a few existing sessions and speakers. I would like to upload the remaining sessions and speakers using an CSV file (basically using the instructions at https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_arti... Show more

I have a Zoom Event set up and it has a few existing sessions and speakers.

 

I would like to upload the remaining sessions and speakers using an CSV file (basically using the instructions at https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069120).

 

I have been completely unable to get this to work. I upload session information through CSV file as per https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065263 but when I get to the step that says "Click Choose Files to select the CSV file you want to import. After selecting a CSV file to upload, click Open." whenever I choose my file and click Open, nothing happens. I get no error message, and there is no delay. I am returned to the Sessions screen and there are no sessions added. I tried uploading a CSV file of Speakers and that also reacted the same way. No error message after pressing OK to upload the file - just returned to the Speakers page but no speakers are added.

 

Thinking I might have a formatting error in my CSV file I tried 2 things:

1) I tried to Export my existing data, then erase every line except for 1. In the 1 Session that was left, I altered just the name of the Speaker and tried uploading the resulting CSV file. I got the same behavior as above. [Repeated this with a CSV file for Speaker and got the same behavior too.]

2) I tried uploading the Sessions SampleCSV.csv file to the Sessions area and I had exactly the same behavior. [Repeated this with the Speaker SampleCSV.csv file and got the same behavior.]

 

So, it seems like either this functionality simply is not implemented, or there is some problem with the SampleCSV.csv files themselves.

 

Does anyone have any further information on this? Advice? A sample file that actually works?

 

At this point I will enter all my entries by hand, but I do wonder what might be the problem for me. I expect to have more sessions and speakers to add in the next few days so I would LOVE to be able to do it through csv upload. Thanks.


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reply-icon Latest Reply - 

Resolved! Virtual background issue of two people in same camera

I had tried thousand times, either one person will be erased when two people are in the same camera using virtual background. Is the camera only can capture one object in the virtual background? Is any setting or equipment required for multiple peopl... Show more

 I had tried thousand times, either one person will be erased when two people are in the same camera using virtual background. Is the camera only can capture one object in the virtual background? Is any setting or equipment required for multiple people in the same camera when using virtual background? 


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reply-icon Latest Reply - 

Resolved! Zoom sessions One-Time for 250 people.

Here is the question I sent to Zoom Support:I have Zoom sessions, and am planning a one-session event for the end of February. I have the monthly-payment plan (100 attendees max), because my next event won't happen until next November, and I will can... Show more

Here is the question I sent to Zoom Support:

I have Zoom sessions, and am planning a one-session event for the end of February. I have the monthly-payment plan (100 attendees max), because my next event won't happen until next November, and I will cancel my Zoom Sessions in March, and reinstate it in October. My February meeting is expected to have about 200 attendees - is it possible to add the "Large Meeting" add-on to "Zoom Sessions" specifically for my Feb event?

Their response did not actually offer a reasonable solution:

"I understand your concerns regarding the upgrade of your Zoom Sessions participants by purchasing the Large Meeting add-on. I'll be glad to assist you with this.

Please be informed the Zoom Events and the Large Meeting add-on are different plans. In order for you to increase your Zoom Sessions' participant capacity, you need to upgrade from Zoom Sessions 100 to Zoom Sessions 500."

 

I replied with the following:

I do not want to pay $4500 to have 250 people in one session.  This is a one-off session that likely will never happen again.  Typically any of our sessions are for less than 100 people. I do not need an annual subscription.

Is Zoom sessions 500 available on a monthly plan?  Does not seem to be... but can it be for me given my situation? What is the cost to stay on a monthly 100 sessions plan if there are additional people above 100 that join?

 

I am hoping that a literate human with actual hands-on experience would have a solution for me. I am willing to pay per person for attendees over 100, but no one will tell me how much that costs. I have unsuccessfully attempted to get answers through their chatbot, and then I believe the customer support module was also AI. No one seems to understand my request.  I don't want to switch to "Events" or "Webinars" but maybe I have to?  I like the production value features of sessions... 

 

Thank you for your advice!

 


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reply-icon Latest Reply - 

Import Registration Question Choices

Under custom registration questions, is there a way for you to import answer choices when you select a "single choice" or "multiple choice" question? My organization asks people what "chapter" of our organization they are from and we want to have a d... Show more

Under custom registration questions, is there a way for you to import answer choices when you select a "single choice" or "multiple choice" question? My organization asks people what "chapter" of our organization they are from and we want to have a drop down with all of the options but we have over 200 and that's a lot to type out. Many other platforms have this feature.


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Old webinars and meetings are missing

I wanted to go back to an old webinar to see the email settings, but there is nothing older than 4 months showing up. Do old ones get deleted? How can I find them?

reply-icon Latest Reply - 

Issue with Zoom Webinar Recording and Interpreter Audio Mix

Hi Zoom Community,I'm having an issue with Zoom's interpretation feature during my webinars, and I hope someone can help clarify what's happening. In my setup, I'm the host, and I speak in Spanish. I've set up an interpreter to translate my speech in... Show more

Hi Zoom Community,

I'm having an issue with Zoom's interpretation feature during my webinars, and I hope someone can help clarify what's happening.

 

In my setup, I'm the host, and I speak in Spanish. I've set up an interpreter to translate my speech into English, allowing attendees to choose between the original Spanish audio and the English translation. Everything seems to work fine during the live session, but I noticed an issue with the audio recording.

 

I record the webinar, including the interpreter's audio file. However, I found that when I switch my "Listen In" setting to English, my Spanish voice gets recorded in the interpreter’s audio channel. This is not what I intended, as I thought the interpreter's channel should only contain the translated English audio, not the original Spanish audio.

Has anyone experienced this before? Is this expected behavior, or is there a setting I may have missed that causes the original language audio (in this case, Spanish) to get mixed into the interpreter channel when the "Listen In" setting is switched?

 

I would appreciate any insights or advice on how to prevent this in the future!

Thanks!

 


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Issues with Breakout Rooms in Zoom Events

I am writing to seek help with issue I am facing with breakout rooms in Zoom Events.Despite creating the event, setting up the breakout rooms, and pre-assigning attendees to their respective rooms prior to the start of the session, the automatic move... Show more

I am writing to seek help with issue I am facing with breakout rooms in Zoom Events.

Despite creating the event, setting up the breakout rooms, and pre-assigning attendees to their respective rooms prior to the start of the session, the automatic movement of participants into their pre-assigned breakout rooms does not occur once the meeting starts.

Specifically, when I select the option to automatically move all assigned participants into their breakout rooms, nothing happens, and the attendees remain in the main session. The only workaround I have found is to manually move each participant, which is time-consuming and impractical for larger events.

Here are the steps I have followed:

  1. Created the event in Zoom Events.
  2. Set up breakout rooms and assigned participants to each room before the session started.
  3. Initiated the meeting and opened breakout rooms with the option to automatically move assigned participants into their rooms.

Thank you in advance for your help.


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reply-icon Latest Reply - 

Запись проведенной конференции. Всплывает окно участников и закрывает часть экрана!!!!!

При просмотре записи конференции появляется в правом верхнем углу список участников конференции. Закрывает часть экрана. Именно запись когда смотришь. У меня вебинары обучающие и важно чтобы было всё видно что демонстрируется на экране.Как убрать это... Show more

При просмотре записи конференции появляется в правом верхнем углу список участников конференции. Закрывает часть экрана. Именно запись когда смотришь.  У меня вебинары обучающие и важно чтобы было всё видно что демонстрируется на экране.

Как убрать это всплывающее окно для записи конференции? 

Куда обратиться чтобы не бот, а живой человек помог решить проблему?


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