So, this is a weird one. We have a regularly scheduled monthly Webinar. We have several panelists, and many attendees. One of the panelists, lets call her Liz, suddenly cannot be heard or seen.  Everything was fine for a year, now the last 2 months we have a problem.

Now to be clear, she has a computer with no camera. But she used to show up on the VIEW as a place holder with her name, and when she spoke the view would kick over and we could hear her.  Now the image holder of her is gone, and we cant hear her.  Weirder still, she shows up in the list you can open over to the side, but not in the viewer.

Any thoughts?

Hello, we currently want to enable users to automatically register for our webinars under certain conditions and receive invitation emails.

Our current process involves extracting these users' email addresses and names daily, compiling them into a CSV file, and then importing it.

We would like to automate user registration using methods officially permitted by Zoom. Could you please advise on how we can achieve this?

Thank you.

I am setting up a webinar and have entered some required questions into the registration page which have an asterisks next to them. However, when I go to download the details of the people who have registered none of them have filled out this part and I can see none of this data. I was wondering if there is some error in my set up. I have even entered my own details into this form and answered the questions and it has not recorded them in the exportable csv. Thanks

Hello,

I have this assigning problem here.

My account is a Pro type. I use webinar for a quite a long time.

Recently, my client ask me to add breakout session in the webinar.

After some research, I found I have to buy zoom session to have this feature.

Now my webinar is already been created and there are already registrants. I need to concert the webinar to session.

After purchase the session, I cannot assign my account with session.

The odd thing is, other account can, but not for my account which is the owner.

Appreciated if any one could spot the problem, and help to solve the problem

Thanks.

I'm a little taken aback that as a coordinator of events/seminars on the hub, I can't download seminar feedback (survey) in bulk for all seminars --  I have to go into each individual seminar (40) and combine them? That seems insane and quite fixable!

I want to stop getting the spam emails from Zoom. <***********>

Is there a setting in my account that I can set to not get emails from Zoom?

I got an email stating the I registered for a webinar and a link to cancel registration.

This is annoying as it was a lie, I never registered and this is SPAM.

This is a continuing problem!

I'm trying and failing to set up breakout rooms for an upcoming webinar via zoom events. It would appear that if a participant joins via the zoom app then they can access the breakout rooms without any issues, but if they access via a web browser they can't.

Any ideas would be greatly received