Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

All the viewers have the same name !

Hello, 

 

I did 2 webinars this week, and each time, all the participants were having exactly the same name and email adress .. How is it possible ? 

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Black boxes over participant names in webinar

Suddenly, there are black boxes over the participant names in a webinar I'm watching. I do not have the 'hide names' box checked and can't figure out how to get rid of the black boxes... it's super distracting.

reply-icon Latest Reply - 

Webinar Presenters are Showing up as squares, not fullscreen

We're having an issue where webinar presenters are showing up as small squares when the webinar is viewed on a phone. I've verified this on both an iPhone13 and iPhone SE. What happens is a single presenter takes up the whole screen as expected. As s... Show more

We're having an issue where webinar presenters are showing up as small squares when the webinar is viewed on a phone. I've verified this on both an iPhone13 and iPhone SE. What happens is a single presenter takes up the whole screen as expected. As soon as a second presenter joins both of the presenter screens go from 16:9 to 1:1 and there is empty space on about 1/3 of screen. If one of the presenters leaves, the single presenter who is remaining is still in a square and now about 2/3 of the screen is black. Everything looks fine in the desktop environment and on a tablet. Almost all of my users are joining from a phone though so this is a big problem. The picture attached shows what I mean.

 

 


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I want to stop getting the spam emails from Zoom. <***********>

I want to stop getting the spam emails from Zoom. <***********>Is there a setting in my account that I can set to not get emails from Zoom?I got an email stating the I registered for a webinar and a link to cancel registration.This is annoying as it ... Show more

I want to stop getting the spam emails from Zoom. <***********>

Is there a setting in my account that I can set to not get emails from Zoom?

I got an email stating the I registered for a webinar and a link to cancel registration.

This is annoying as it was a lie, I never registered and this is SPAM.

This is a continuing problem!


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Brand recordings /on demand webinar registration page

How do I brand a registration page for On demand webinars (accessing the recording of the webinar). I can't see any branding options, which isn't great...?

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Edit Webinar

I have scheduled a webinar and I am unable to edit it or view registrations? HAs anyone had this issue please & how can I resolve?

How can I get an IP address for the report?

Hi, 

I will open the webinar for the workshop. 

 

For the report, we need the IP adress to get a score.

 

Please let me know how can I get the address. 

 

Thank you 

Attendee Reports

What will attendee reports show me about attendees of a webinar if I DON'T require registration?

reply-icon Latest Reply - 

Person Account for Salesforce

Hi there, 

 

We have the person account enabled in Salesforce. I'd like to add the "Add to Webinar" button for the Account List View layout since we don't use Contacts. Any recommendations?

Changing webinar levels from 1000 to 3000 during event

Hello! We have a happy problem — we have an event with 30 webinars starting tomorrow through the weekend. We have a license for 1000 participants but we're close to selling more tickets than that. Usually not everyone comes at once (we offer recordin... Show more

Hello! We have a happy problem — we have an event with 30 webinars starting tomorrow through the weekend. We have a license for 1000 participants but we're close to selling more tickets than that. Usually not everyone comes at once (we offer recordings).

 

But I need to know if I change to a 3000 person webinar license, do all the current links break?

 

Thank you!


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