Hi,

I have recorded four different webinars attempting to get a gallery view recording but unfortunately every single time it has only recorded shared screen with active speaker.

I am using the cloud recording and I have now checked yes to:

Record Gallery view with shared screen

Record active speaker, gallery view and shared screen separately - and have only checked yes to gallery view and shared screen.

As the host of the meeting I am also viewing the webinar in gallery view. Is there anything else I can do to try to get a recording in gallery view only? 

Many Thanks

Hi there,

I am unable to use auto-transcript as it does not recognise my accent or speech pattern and just produces gobbledygook. I have therefore typed live closed captions as I have gone along. I have saved both the video and closed caption files. I then trimmed the video and edited the closed caption file so that they fit.

I can replay the video and manually add the subtitle file and that is fine for me. I do however need to send the video out to others and require the subtitles to be embedded in the video they watch. I know that I can send the two files out to people but do not want the audience to have to manually add the subtitles themselves.

There must be a way! I do hope someone here can show me.

Many thanks.

Working with three Macbook Pro's with an ATEM switcher, noticing the following issues with Main presentation Mac, and QC Mac

Signal Flow -

Mac#1 connected to ATEM, via HDMI - use only to feed audio, or video playback into webinar

Mac#2 connected to ATEM, via HDMI - Main PPT Presentation machine (dual monitor, "Not Mirrored" screens

Mac#3 connected to ATEM, via HDMI - QC, used mainly to view live Preso's / also used for corporate email, via second monitor

[Not using ATEM to switch sources per se, mainly using as still store, and to switch mic, and music from Mac#1 on/off]

Issues

1. with Mac#2  - Zoom window on Mac Retina display, and PPT deck on external monitor.   Sharing PowerPoint application [Not Screen] and Monitors NOT mirrored, I see the slides full screen on the Retina in presentation model however, on Mac#3/QC I see in sort mode.

Also, the Retina display on Mac#2 is now full screen (slide show mode) with the PPT and I can't access other Mac applications/desktop unless I click back on the external monitor.

2.  The mouse will vanish moving between the external monitor, and the Retina display on Mac#2   This means I might not be able to unmute people, launch polls, etc..    I have revered to not using the external monitor which I need for real estate.

Thanks

We are working a webinar with two panelists. During the webinar, I'd only like the speaker to show on the screen. I believe this is done through spotlighting and in the recording of the webinar, this is how it is. However, during the webinar, both panelists are appearing on the attendee's view. Does anyone know why this is?

My company just upgraded my Business license with the Zoom Event add-on.

• Does this mean that if I hold a regular meeting - not an Event - my participant capacity is 1000, or does the 1000-participant capacity come into play only if I schedule a Zoom Event?

Thanks in advance!

Question: Why can't a meeting and webinar run simultaneously when an alternative host is assigned?

Longer description: I am the admin for an organization account. One of our account owners scheduled a meeting that overlapped with a webinar. They assigned an alternative host to start the webinar. The alternative host is a Pro user and has their own webinar license. When the alternative host went to start the webinar, they received a message that a webinar couldn't begin until the active meeting ended. I've read that an account can have two meetings simultaneously as long there is an alternative host for the second.